Question Faulty CPU ?

tudorcardei

Reputable
Feb 5, 2018
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Hello. So, I recently builded a new PC , these are the specs:
-Ryzen 7 3800X
-MSI 3060 Ti
-Asrock B550 Taichi Razer Edition
-16GB Ram DDR4 3200Mhz DualChannel
-Zalman ARX 80+Platinum 750W
I tried installing an older AIO and it looked like it was all fine until i booted into Windows and when I was trying to install the drivers the PC shutdown, I booted it again and it shut itself down again, after that I booted once again and went into bios and saw that the cpu was at 110C so I shutdown the pc via the power button. I removed the AIO and installed the Wraith Prism stock cooler and everything seemed to work just fine(30-40C idle/50-70*C gaming), the cpu doesnt apparently seem to have been damaged(no physical damage) and when it comes to software the temps are ok and the games run just fine, no kind of trottle or frame drops or whatever but I have a weird problem with the audio, I get a crackling/popping sound whenever I pause a video and the right headphone seems to be louder than the left, I returned my old motherboard(B550 Aorus Pro AC) and purchased a new one(the one specified above) and the problem seems to persist so it seems that the mobo is not the problem and I also tried 3 different headphone sets and once again nothing is fixed. So could the CPU be the problem? Also can the cpu affect the audio in such a manner?(Also the drivers are not the problem, tried both with and without the latest drivers and nothing is fixed).
 

Darkbreeze

Retired Mod
Is the cable for your various pairs of headphones hard wired to them or are you using the same cable for them all? As in, some types detach, others do not.

Also, what motherboard BIOS version are you currently running?

What are your FULL hardware specs?
 

tudorcardei

Reputable
Feb 5, 2018
54
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@Darkbreeze I use different headphone cables(each headphone with its own) , I didnt update the BIOS , its the preinstalled version (not sure which one) and the full specs are:
-AMD Ryzen 7 3800X
-16GB RAM DDR4 HyperX Fury 3200Mhz DualChannel
-Zalman ARX 80+ Platinum 750W
-ASrock B550 Taichi Razer Edition
-Stock CPU Cooler Wraith Prism
-MSI Ventus 2x OC RTX 3060 Ti
-1TB HDD 7200RPM
-1TB HDD 5400RPM
-SATA 3 256GB Intel SSD
-PCIE 4.0 M.2 512GB Gigabyte Aorus SSD
-SilentiumCase
 

Darkbreeze

Retired Mod
Well, first thing you need to do is update the BIOS. That might fix any and all issues you have. BIOS updates these days are practically mandatory, like driver updates. Update to version 2.10 before you do anything else. Every BIOS update contains fixes that aren't listed on the product page. Well, most of them anyhow. They only list the primary changes, not all the smaller changes, and a lot of those smaller changes result in fixing a heck of a lot of problems that we see on boards with early BIOS builds.

Then, after you update, do a hard reset as follows.

BIOS Hard Reset procedure

Power off the unit, switch the PSU off and unplug the PSU cord from either the wall or the power supply.

Remove the motherboard CMOS battery for about three to five minutes. In some cases it may be necessary to remove the graphics card to access the CMOS battery.

During that five minutes while the CMOS battery is out of the motherboard, press the power button on the case, continuously, for 15-30 seconds, in order to deplete any residual charge that might be present in the CMOS circuit. After the five minutes is up, reinstall the CMOS battery making sure to insert it with the correct side up just as it came out.

If you had to remove the graphics card you can now reinstall it, but remember to reconnect your power cables if there were any attached to it as well as your display cable.

Now, plug the power supply cable back in, switch the PSU back on and power up the system. It should display the POST screen and the options to enter CMOS/BIOS setup. Enter the bios setup program and reconfigure the boot settings for either the Windows boot manager or for legacy systems, the drive your OS is installed on if necessary.

Save settings and exit. If the system will POST and boot then you can move forward from there including going back into the bios and configuring any other custom settings you may need to configure such as Memory XMP, A-XMP or D.O.C.P profile settings, custom fan profile settings or other specific settings you may have previously had configured that were wiped out by resetting the CMOS.

In some cases it may be necessary when you go into the BIOS after a reset, to load the Optimal default or Default values and then save settings, to actually get the hardware tables to reset in the boot manager.

It is probably also worth mentioning that for anything that might require an attempt to DO a hard reset in the first place, IF the problem is related to a lack of video signal, it is a GOOD IDEA to try a different type of display as many systems will not work properly for some reason with displayport configurations. It is worth trying HDMI if you are having no display or lack of visual ability to enter the BIOS, or no signal messages.

Trying a different monitor as well, if possible, is also a good idea if there is a lack of display. It happens.
 

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