Fax Folder empty

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Uisng XP fully updated.
I had a problem when I tried to fax, system would indiate no Fax printer
available and would not allow fax to proceed. I was out of my home and had no
printer connected. I was trying to send only. In the details i read about the
error "no Fax prinetr" it said I could install a Fax printer, but I never was
able to do that. The installl fax printer was always grey and could not be
selected

I thought I would try to remove and reinstall Fax
Using the ADD Remove, I removed the Fax component and was successful.
I then tried to reinstall fax both from CD and Computer. Everything
completes and says it is installed but when I check the Communication folder,
the Fax folder shows up "empty" and when I check in the Add remove programs
it shows not checked.

any idea on what I can do to reload the FAX component???

Thanks

 

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Any error messages along the way? Anything in Event viewer?
Do you have an analog fax modem on the Windows XP HCL list?
--
Russ Valentine
[MVP-Outlook]
"Gordtz" <Gordtz@discussions.microsoft.com> wrote in message
news:93A65948-F05C-49DE-82F6-1F253DAB1EE8@microsoft.com...
> Uisng XP fully updated.
> I had a problem when I tried to fax, system would indiate no Fax printer
> available and would not allow fax to proceed. I was out of my home and had
> no
> printer connected. I was trying to send only. In the details i read about
> the
> error "no Fax prinetr" it said I could install a Fax printer, but I never
> was
> able to do that. The installl fax printer was always grey and could not be
> selected
>
> I thought I would try to remove and reinstall Fax
> Using the ADD Remove, I removed the Fax component and was successful.
> I then tried to reinstall fax both from CD and Computer. Everything
> completes and says it is installed but when I check the Communication
> folder,
> the Fax folder shows up "empty" and when I check in the Add remove
> programs
> it shows not checked.
>
> any idea on what I can do to reload the FAX component???
>
> Thanks
>