Question FIFA 20 Crash without message

erlend.hoel

Prominent
Jan 17, 2018
7
0
510
0
After contacting EA Advisors 4 different Times and Troubleshooting for 5 hours i still dont have a fix. FIFA 20 Crashes in career Mode at the exact Same match every time when it's finished and trying to load back to the hub. I get no message just being sent back to launcher. After debugging and analyzing the crash dump it says something about memory corruption and Error Code "0xc0000005"

Here is some of the crash dump

The solution i got from EA was this but didnt work:

Thank you for contacting EA Help. This is a follow up email regarding the case you created today for FIFA 20.
Here are the troubleshooting steps:
1. Clear origin cache:
2. Clear temporary files
Navigate to the desktop.
Press the Windows key, type %temp% into the Search programs and files bar, and >press Enter.
In the temp folder, hold the Ctrl key and press A to select all files.
Press the Delete key and accept any confirmation dialogues.
Any files that cannot be removed may be safely ignored.
3. Use CCleaner to fix PC issues
  1. Check for conflicts in Antivirus and Firewall
  2. Run Origin as admin:
help.ea.com
For any query with EA games, you can always contact us or check our knowledge base at help.ea.com for self-help options and Answers.ea.com for in-game queries.
Have a great day ahead!
Thanks again for contacting EA Help.
 
Last edited:

erlend.hoel

Prominent
Jan 17, 2018
7
0
510
0
Post the link to the results.

Also, did you check the game's user forum to see if this is a commonly occurring issue?
https://answers.ea.com/t5/FIFA-20/ct-p/fifa-20-en
My benchmark is not the best but it's what i can afford right now and it normally runs every game fine with medium to high graphics: https://www.userbenchmark.com/UserRun/20820241

I have seen people with similar issue but not in the same game mode and i have found no working fix..
 

Phaaze88

Honorable
Herald
My benchmark is not the best but it's what i can afford right now and it normally runs every game fine with medium to high graphics: https://www.userbenchmark.com/UserRun/20820241

I have seen people with similar issue but not in the same game mode and i have found no working fix..
Did you close everything before you ran this benchmark? You got flagged for over 50% cpu background usage. That's pretty high, and screws with the results.
If you did, then I suggest you do a virus scan and also scan your PC with this: https://www.malwarebytes.com/adwcleaner/

Another thing that looks off is your main system drive. You need to make some space, or move some files to one of the larger drives. As with memory, or any storage drive, these devices slow down as they approach full capacity.
If the system drive slows down, that will effect just about everything else as well.
 

erlend.hoel

Prominent
Jan 17, 2018
7
0
510
0
Did you close everything before you ran this benchmark? You got flagged for over 50% cpu background usage. That's pretty high, and screws with the results.
If you did, then I suggest you do a virus scan and also scan your PC with this: https://www.malwarebytes.com/adwcleaner/

Another thing that looks off is your main system drive. You need to make some space, or move some files to one of the larger drives. As with memory, or any storage drive, these devices slow down as they approach full capacity.
If the system drive slows down, that will effect just about everything else as well.
Thank you for tips, i got much better benchmark results now: https://www.userbenchmark.com/UserRun/20823128

But i still got no fix to fifa 20 crashing so i hope for a patch or new driver :/
 

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