File explorer hangs when I point on MS Office document !!!!

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oudmaster

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Jul 26, 2013
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Hi,

Suddenly oday this issue happened,

once I click on any MS office document (Word, Excel, PPT ,,, ) the file explorer hangs.
this issue does not happen with other documents such as txt, pdf ,,, etc

when I open word application from start >> program and open a word document, it opens fine.

sfc /scannow did not help me.

I need to re-install office, but not able to do so,

2018_07_13_12_33_06_office_Programs_and_Features.jpg


2018_07_13_12_33_21_Microsoft_Edge.jpg



the office is installed, but they dont appear in Programs and Features.

I tried to use this tool, https://support.office.com/en-us/article/Uninstall-Office-from-a-PC-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8#OfficeVersion=____________2016

but did not help me,


can you please help me to uninstall office the complete suite,

I will try to re-install it again and see of file explorer hangs issue solved or not.


 
Solution
SFC found no problem?

Try this -
right click start button
choose powershell (admin)
copy/paste this command into same window:
Repair-WindowsImage -Online -RestoreHealth and press enter

I have seen this before, just trying to find my answer.

https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/windows-10-explorer-freezes-when-selecting-word/c1fd7b6b-f310-4f47-8309-ac37cebfa412


Uninstall - it should show in apps & features menu of settngs > Apps > Apps & features, not in control panel anymore
fBBdrFY.jpg
I would run modify and repair before uninstall. I don't think this is an office problem, I think its explorer

Colif

Win 11 Master
Moderator
SFC found no problem?

Try this -
right click start button
choose powershell (admin)
copy/paste this command into same window:
Repair-WindowsImage -Online -RestoreHealth and press enter

I have seen this before, just trying to find my answer.

https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/windows-10-explorer-freezes-when-selecting-word/c1fd7b6b-f310-4f47-8309-ac37cebfa412


Uninstall - it should show in apps & features menu of settngs > Apps > Apps & features, not in control panel anymore
fBBdrFY.jpg
I would run modify and repair before uninstall. I don't think this is an office problem, I think its explorer
 
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