file/folder problems

G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.general (More info?)

Recently, I have begun having problems opening some files and folders.
Specifically, when I double-click on a few folder icons (of file icons)I
get a popup that looks a lot like the old DOS screen - black background.
The popup is visible for only a second or two and disappears. How do I
open/use these files and folders?
 

Malke

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Apr 6, 2004
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Archived from groups: microsoft.public.windowsxp.general (More info?)

J Lunis wrote:

> Recently, I have begun having problems opening some files and folders.
> Specifically, when I double-click on a few folder icons (of file
> icons)I get a popup that looks a lot like the old DOS screen - black
> background.
> The popup is visible for only a second or two and disappears. How do
> I
> open/use these files and folders?

What is the virus/malware state of the computer? Be sure it is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Otherwise, what changed between the time things worked and the time they
didn't?

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.general (More info?)

Malke wrote:
> J Lunis wrote:
>
>
>>Recently, I have begun having problems opening some files and folders.
>>Specifically, when I double-click on a few folder icons (of file
>>icons)I get a popup that looks a lot like the old DOS screen - black
>>background.
>> The popup is visible for only a second or two and disappears. How do
>> I
>>open/use these files and folders?
>
>
> What is the virus/malware state of the computer? Be sure it is clean:
> http://www.elephantboycomputers.com/page2.html#Removing_Malware
>
> Otherwise, what changed between the time things worked and the time they
> didn't?
>
> Malke
Well, just ran a NAV scan. No viruses.
Ran a spyware scan. clean.
Will run another sw spayware scan this PM.
Hope to run Sysclean this evening.
So far though . . . no indication of any malware.
I suppose this implies there can be nothing wrong with XP that can cause
this?
 

Malke

Distinguished
Apr 6, 2004
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0
20,780
Archived from groups: microsoft.public.windowsxp.general (More info?)

J Lunis wrote:

> Malke wrote:
>> J Lunis wrote:
>>
>>
>>>Recently, I have begun having problems opening some files and
>>>folders. Specifically, when I double-click on a few folder icons (of
>>>file icons)I get a popup that looks a lot like the old DOS screen -
>>>black background.
>>> The popup is visible for only a second or two and disappears. How
>>> do I
>>>open/use these files and folders?
>>
>>
>> What is the virus/malware state of the computer? Be sure it is clean:
>> http://www.elephantboycomputers.com/page2.html#Removing_Malware
>>
>> Otherwise, what changed between the time things worked and the time
>> they didn't?
>>
>> Malke
> Well, just ran a NAV scan. No viruses.
> Ran a spyware scan. clean.
> Will run another sw spayware scan this PM.
> Hope to run Sysclean this evening.
> So far though . . . no indication of any malware.
> I suppose this implies there can be nothing wrong with XP that can
> cause this?

No, this only implies that you don't have a virus or malware. Have you
added any software or hardware since the trouble started? Updated any
drivers?

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.general (More info?)

Malke wrote:
> J Lunis wrote:
>
>
>>Malke wrote:
>>
>>>J Lunis wrote:
>>>
>>>
>>>
>>>>Recently, I have begun having problems opening some files and
>>>>folders. Specifically, when I double-click on a few folder icons (of
>>>>file icons)I get a popup that looks a lot like the old DOS screen -
>>>>black background.
>>>> The popup is visible for only a second or two and disappears. How
>>>> do I
>>>>open/use these files and folders?
>>>
>>>
>>>What is the virus/malware state of the computer? Be sure it is clean:
>>>http://www.elephantboycomputers.com/page2.html#Removing_Malware
>>>
>>>Otherwise, what changed between the time things worked and the time
>>>they didn't?
>>>
>>>Malke
>>
>>Well, just ran a NAV scan. No viruses.
>>Ran a spyware scan. clean.
>>Will run another sw spayware scan this PM.
>>Hope to run Sysclean this evening.
>>So far though . . . no indication of any malware.
>>I suppose this implies there can be nothing wrong with XP that can
>>cause this?
>
>
> No, this only implies that you don't have a virus or malware. Have you
> added any software or hardware since the trouble started? Updated any
> drivers?
>
> Malke

Well, since this has been going on for months, I'd say yes.
Only significant thing I know is setting up a wireless network and
sharing folders. However, not all files/folders with the behavior are
shared.
 

Malke

Distinguished
Apr 6, 2004
3,000
0
20,780
Archived from groups: microsoft.public.windowsxp.general (More info?)

J Lunis wrote:

> Malke wrote:
>> J Lunis wrote:
>>
>>
>>>Malke wrote:
>>>
>>>>J Lunis wrote:
>>>>
>>>>
>>>>
>>>>>Recently, I have begun having problems opening some files and
>>>>>folders. Specifically, when I double-click on a few folder icons
>>>>>(of file icons)I get a popup that looks a lot like the old DOS
>>>>>screen - black background.
>>>>> The popup is visible for only a second or two and disappears. How
>>>>> do I
>>>>>open/use these files and folders?
>>>>
>>>>
>>>>What is the virus/malware state of the computer? Be sure it is
>>>>clean:
>>>>http://www.elephantboycomputers.com/page2.html#Removing_Malware
>>>>
>>>>Otherwise, what changed between the time things worked and the time
>>>>they didn't?
>>>>
>>>>Malke
>>>
>>>Well, just ran a NAV scan. No viruses.
>>>Ran a spyware scan. clean.
>>>Will run another sw spayware scan this PM.
>>>Hope to run Sysclean this evening.
>>>So far though . . . no indication of any malware.
>>>I suppose this implies there can be nothing wrong with XP that can
>>>cause this?
>>
>>
>> No, this only implies that you don't have a virus or malware. Have
>> you added any software or hardware since the trouble started? Updated
>> any drivers?
>>
>> Malke
>
> Well, since this has been going on for months, I'd say yes.
> Only significant thing I know is setting up a wireless network and
> sharing folders. However, not all files/folders with the behavior are
> shared.

Turn off the wireless and any software that goes along with it. Do
clean-boot troubleshooting to determine if any services/programs
running in the background are causing this:

Clean Boot - http://support.microsoft.com/default.aspx?kbid=310353
and How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User