Archived from groups: microsoft.public.windowsxp.general (
More info?)
J Lunis wrote:
> Malke wrote:
>> J Lunis wrote:
>>
>>
>>>Malke wrote:
>>>
>>>>J Lunis wrote:
>>>>
>>>>
>>>>
>>>>>Recently, I have begun having problems opening some files and
>>>>>folders. Specifically, when I double-click on a few folder icons
>>>>>(of file icons)I get a popup that looks a lot like the old DOS
>>>>>screen - black background.
>>>>> The popup is visible for only a second or two and disappears. How
>>>>> do I
>>>>>open/use these files and folders?
>>>>
>>>>
>>>>What is the virus/malware state of the computer? Be sure it is
>>>>clean:
>>>>http://www.elephantboycomputers.com/page2.html#Removing_Malware
>>>>
>>>>Otherwise, what changed between the time things worked and the time
>>>>they didn't?
>>>>
>>>>Malke
>>>
>>>Well, just ran a NAV scan. No viruses.
>>>Ran a spyware scan. clean.
>>>Will run another sw spayware scan this PM.
>>>Hope to run Sysclean this evening.
>>>So far though . . . no indication of any malware.
>>>I suppose this implies there can be nothing wrong with XP that can
>>>cause this?
>>
>>
>> No, this only implies that you don't have a virus or malware. Have
>> you added any software or hardware since the trouble started? Updated
>> any drivers?
>>
>> Malke
>
> Well, since this has been going on for months, I'd say yes.
> Only significant thing I know is setting up a wireless network and
> sharing folders. However, not all files/folders with the behavior are
> shared.
Turn off the wireless and any software that goes along with it. Do
clean-boot troubleshooting to determine if any services/programs
running in the background are causing this:
Clean Boot -
http://support.microsoft.com/default.aspx?kbid=310353
and How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User