Question First Build Problems, PC behaves weirdly when going to sleep, restarting and shutting down

Sep 18, 2021
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1
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Hey all, I am a first time PC builder, my PC works absolutely fine for the majority of the time but has some weird behaviour while turning off which I’ve tried to catalogue below:

-when pressing restart from windows menu, the pc turns off, but doesn’t turn back on (stays stuck off until I hold down power button to turn off and back on)

-when pressing sleep from windows menu, pc turns off but I can’t wake it up using my mouse/keyboard. Have to turn it off with power button and back on

-When shutting down, restarting or sleeping, my pc rgb and fans stay on and don’t turn off until I turn off pc with power button

-PC once crashed with DRIVER-POWER-STATE_FAILURE error code.

Things I’ve tried:
-turning off fast startup
-turning off hibernation
-turning off link state power management
-(tried to) update drivers, unsure if I’ve missed any as I’m new to this.
-SFC scan —> did find corrupt files and repaired them

Relevant System specs:
Cpu: AMD Ryzen 5 5600x
Gpu: Gigabyte gaming 3060ti OC
Mobo: gigabyte x570 Aorus elite wifi

I’m led to believe that whatever is causing my rgb and fans to stay on even when shut down could be causing the other problems, might be a driver issue.

Would greatly appreciate it anyone had any ideas on how to fix this.
 
Hey all, I am a first time PC builder, my PC works absolutely fine for the majority of the time but has some weird behaviour while turning off which I’ve tried to catalogue below:

-when pressing restart from windows menu, the pc turns off, but doesn’t turn back on (stays stuck off until I hold down power button to turn off and back on)

-when pressing sleep from windows menu, pc turns off but I can’t wake it up using my mouse/keyboard. Have to turn it off with power button and back on

-When shutting down, restarting or sleeping, my pc rgb and fans stay on and don’t turn off until I turn off pc with power button

-PC once crashed with DRIVER-POWER-STATE_FAILURE error code.

Things I’ve tried:
-turning off fast startup
-turning off hibernation
-turning off link state power management
-(tried to) update drivers, unsure if I’ve missed any as I’m new to this.
-SFC scan —> did find corrupt files and repaired them

Relevant System specs:
Cpu: AMD Ryzen 5 5600x
Gpu: Gigabyte gaming 3060ti OC
Mobo: gigabyte x570 Aorus elite wifi

I’m led to believe that whatever is causing my rgb and fans to stay on even when shut down could be causing the other problems, might be a driver issue.

Would greatly appreciate it anyone had any ideas on how to fix this.
you could try these step by step:
  • Disconnect from internet
  • Uninstall the gpu driver using ddu (clean and do not restart)
  • Uninstall all the processors on device manager (should be 12 on yours) like this:
  • Restart pc to bios and update the bios (download the file, extract it, copy the folder you extracted to flash drive, plug the flash drive on top rear motherboard, and find bios flash menu and find the folder, and proceed flash the file, wait and let it restart), then go to bios after update and load default/optimized settings.

  • boot up to windows and install the latest AMD Chipset driver, reboot. you may now connect to internet.

  • Install the latest nvidia driver.

  • And check windows update (and optional updates) if there is any. install them all (and reboot if required).
*do this all offline until reboot after installing amd chipset driver, also you may reboot to bios after all of this to set the XMP (and previous settings you did), make sure your ram is on slot 2 and 4. Download needed files (highlighted word) before doing step 1.

also not to try update the driver using an all in one driver updater.

Make sure the psu connected to the gpu is 1 pcie cable per 1 slot (use main cable, not the branches/split) like this:
 
Sep 18, 2021
2
1
15
0
you could try these step by step:
  • Disconnect from internet
  • Uninstall the gpu driver using ddu (clean and do not restart)
  • Uninstall all the processors on device manager (should be 12 on yours) like this:
  • Restart pc to bios and update the bios (download the file, extract it, copy the folder you extracted to flash drive, plug the flash drive on top rear motherboard, and find bios flash menu and find the folder, and proceed flash the file, wait and let it restart), then go to bios after update and load default/optimized settings.

  • boot up to windows and install the latest AMD Chipset driver, reboot. you may now connect to internet.

  • Install the latest nvidia driver.

  • And check windows update (and optional updates) if there is any. install them all (and reboot if required).
*do this all offline until reboot after installing amd chipset driver, also you may reboot to bios after all of this to set the XMP (and previous settings you did), make sure your ram is on slot 2 and 4. Download needed files (highlighted word) before doing step 1.

also not to try update the driver using an all in one driver updater.

Make sure the psu connected to the gpu is 1 pcie cable per 1 slot (use main cable, not the branches/split) like this:

Thank you very much I'll attempt to work through all these solutions, much appreciated.
 
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