I recently purchased a lot of 20 Acer C731 Chromebooks on ebay. I noticed right away that most of them had intermittent opens when the AC adapter/charger was plugged into the jack. I tried messing around with the jacks but nothing seemed to help. Replacing the jacks would cost about $10 per Chromebook, so instead I cut off the jacks and hard-wired the AC adapters directly to the cables that connect to the motherboards. Each cable had 5 wires - 2 red, 2 black, and one green. The black and green wires were both connected to the black (negative) wire from the charger, and the red wires were connected to the white (positive) wire. Worked like a charm!