99.9% of the tools any Paid-For offer (or purport they offer) to help your system can be obtained, virus free and free of charge. The other 0.1% doesn't actually work with your system. If you can get your money back, please do so. Otherwise, consider it a loss and delete it from your system just out of principle.
If you need assistance with cleaning up your system, ask us and we will provide you with free and secure utilities that may be a bit more hands on (still nothing too terribly difficult), but infinitely safer than anything you purchase.
-Wolf sends