[Fixed] Windows 10 says no Ethernet cable is connected...

[jsockol22]

Computer is saying no Ethernet cable is connected. Device manager shows Ethernet port is working correctly

Any help would be appreciated as I am out of ideas. I have reinstalled the driver rebooted the computer basically all the basic troubleshooting...

 

[Samer1970]

check the cable , try another one .. unplug/plug both ends ..

 

[jsockol22]

I tried all that sadly.

 

[reedo_43]

Saw the same thing the other day. Despite what device manager was telling me, I replace the ethernet and problem solved.

 

[jsockol22]

You replaced the Ethernet card or cable?

 

[reedo_43]

card

 

[jsockol22]

I'm leaning towards my modem being faulty honestly. My wife's computer is getting the exact same problem I find it highly unlikely that my Ethernet card and hers both went out at the exact same time. I'm not getting lan lights on either pc but wifi is working fine on our phones/tablets. Very strange though honestly.

 

[Samer1970]

I'm leaning towards my modem being faulty honestly. My wife's computer is getting the exact same problem I find it highly unlikely that my Ethernet card and hers both went out at the exact same time. I'm not getting lan lights on either pc but wifi is working fine on our phones/tablets. Very strange though honestly.

reset the modem

 

[jsmithepa]

I'm not getting lan lights on either pc but wifi is working fine on our phones/tablets. Very strange though honestly.

Why would you blame the modem if WIFI is working correctly?

If by LAN LIGHT you are referring to the tiny LEDs by the RJ45, that means you are not getting any layer-2 handshake, this is a local problem between the client's NIC and the attached switch port. I am going to ask an absolutely silly tech query: Do the cables plug in with a solid click, no sponginess whatsoever?

 

[jsockol22]

I'm saying the modem because I believe the ports on the modem are not working, on any computer with any Ethernet cable...I highly doubt that both of my desktops Ethernet cards went out at the exact same time as well as my xbox...and yes both ends of the cable make a solid connection with a click. And I've tried 4 different cables in two different computers now.

 

[jsockol22]

When I got up this morning I went to my ISP and replaced the modem for a new one and now its good. For some reason the ports on the modem stopped working. Issue is resolved now though, thanks for all the help.