Folder or file is open in another program windows 10

[Daniel_546]

I am trying to clone windows to my dad but I can't delete certain folders because of this error message. Everything I see online is for windows 7 and I'm not sure what to do.

 

[Colif]

Have you tried to do it in safe mode?

another option is try a clean boot and see if it frees access - https://support.microsoft.com/en-au/help/929135/how-to-perform-a-clean-boot-in-windows

what files/folders are they?