Freeze/BSOD after sleep and with fast startup enabled

uglyfatandalive

Distinguished
Oct 4, 2014
14
0
18,510
Hey there!

I have this strange problem since I have installed 2x8GB DDR3 memory on my Desktop computer.

Sometimes when I start the computer with Fast Startup enabled I have BSOD with ... well you will see in the dmp files - DRIVER IRQ LESS OR EQUAL, NTSOKRNL or something.. it happens once and often.
Also happens when I wake my PC from sleep (from time to time again....)

All drivers updated.
No viruses/malware
No unwanted software or strange software with unknown origin)

Windows Memory Diagnostics + MEMTEST + doing this twice - No errors. The RAM used to work for years in my work PC.
I haven't reinstalled Windows 10 yet but it works flawlessly when I do not wake it up or use Fast startup.

I guess it's a f***** driver. If u can read the dmp file and guide me what to look for I will be alot thankful!
Can you please check the error dump that is attached so someone can read and help me with which software/driver is causing the bug?

DROPBOX LINK FOR THE DUMP FILES

Thanks
 

gardenman

Splendid
Moderator
Hi, I ran the dump file through the debugger and got the following information: https://pste.eu/p/tVyz.html

File: 020118-6203-01.dmp (Feb 1 2018 - 02:26:37)
BugCheck: [DRIVER_CORRUPTED_EXPOOL (C5)]
Probably caused by: memory_corruption (Process: System)
Uptime: 0 Day(s), 0 Hour(s), 06 Min(s), and 43 Sec(s)

The overclocking driver "RTCore64.sys" was found on your system. Remove the software (MSI Afterburner) which installs this file while we are trying to fix your BSOD problems. Remove all overclocks. Sometimes there will be multiple copies of this file, be sure to remove all of the corresponding software.

Motherboard: https://www.gigabyte.com/Motherboard/GA-H81-D3-rev-10#ov
It appears you have the latest BIOS installed.

There are additional files included within the OPs dropbox link with additional information.

I can't help you with this. Wait for additional replies. Good luck.
 

justin_time

Prominent
Jan 1, 2018
15
0
510
NTSOKRNL errors are most commonly caused by video drivers or a failing GPU. To research this more I need to know what your computer is and the specs. Thanks and good luck.
 

Colif

Win 11 Master
Moderator


No, its not that simple. NTOSKRNL = windows kernel. It handles all driver requests, power management, and memory management. It sits between Hardware and Applications. It got blamed but its not the cause

ntoskrnl can be any driver, and sometimes other hardware as well.

@op update or remove DAEMON tools as they can cause errors as well
remove intel extreme tuning utility, it like MSI Afterburner can cause bsod
remove MiniTool Partition Wizard since its from 2009
see if newer version of glary utilities

see if those help for starters

 

uglyfatandalive

Distinguished
Oct 4, 2014
14
0
18,510
Thanks alot guys. My GPU is Nvidia gtx 780 and it's working perfectly - no bsod while stress testing, no bsod while gaming or overheating.

I had previous problems with Msi afterburner while scanning with rogue killer got some bsods and so I suggest this might be the problem. I will try to remove it and see what happens. I am using it only to control GTXs fan speeds so if u know guys any alternative for controlling temp/fans I will be more than thankful if u share it.

Thanks again and sorry for the noob reply but I'm on mobile atm.

AN UPDATED INFO:

MOBO: Gigabyte GA-H81-D3
GPU: nVIDIA GeForce GTX 780
CPU: Intel Core i5 4460