[SOLVED] Freeze system, kernel power 41, dual monitor,Isn't ram or energy problem

[criiza]

hi, i've been having pc freeze problems for a while now, i've tried all the methods i found on the internet since

change the settings in the power section

clean temp files or similar

memtest96 (which did not reveal any error, I tried 3 times, the first with the two rams, the second with a ram, and the third only with the other)

The reason why I included dual monitor in the title is due to the fact that this error did not happen before the second monitor (a huion kamvas pro 22 display tablet) was added. Another important factor is that, the pc does not freeze when I force it to its maximum, either by opening a lot of heavy files as a game, or in benchmark files leaving the processor at 100%, the freezes are only random ... well '' random '' from my point of view, since I also recreate the freeze scenario several times and it has not happened

1 Samsung 850 Evos 500GB
1 Seagate HDD 1TB
Ryzen 5 5600x
B450m steel legend
RTX 3060 ti gainward ghos
t generic 1080p 60hz monitor (the one that used as main before having the second )
huion kamvas pro 22 display tablet(main)

 

[Colif]

What power supply do you have?

I know event 41 doesn't auto mean its power, as thats just a reaction to a restart. But the fact it happened after adding new screen could mean its a power draw issue.

 

[criiza]

What power supply do you have?

gamemax gm800 https://pt.aliexpress.com/i/4000482615808.html

 

[Colif]

that could be your problem

I can't find any reviews of that from places I can trust.

often with lower quality brands, the number on the label doesn't match the actual output on PSU. Its possible adding that extra screen was enough to get system asking for more power than PSU can supply so it shuts off less essential things to keep CPU running. Less essential to PC anyway, screens and USB often shut off first.

only 3 ways to test PSU
the paper clip method - https://forums.tomshardware.com/threads/what-is-the-paperclip-method-of-testing-a-psu.1336402/

or multimeter,

or in the BIOS to check the +3.3V, +5V, and +12V. - https://www.lifewire.com/power-supply-voltage-tolerances-2624583

 

[criiza]

that could be your problem

I can't find any reviews of that from places I can trust.

often with lower quality brands, the number on the label doesn't match the actual output on PSU. Its possible adding that extra screen was enough to get system asking for more power than PSU can supply so it shuts off less essential things to keep CPU running. Less essential to PC anyway, screens and USB often shut off first.

only 3 ways to test PSU
the paper clip method - https://forums.tomshardware.com/threads/what-is-the-paperclip-method-of-testing-a-psu.1336402/

or multimeter,

or in the BIOS to check the +3.3V, +5V, and +12V. - https://www.lifewire.com/power-supply-voltage-tolerances-2624583

Do you think run a furmark test before removing the font to test it is a good idea?
although I still have the doubt why freezes are so random

 

[InvalidError]

The PC randomly freezing under light to moderate loads but not constant heavy load is often a sign that the PSU is no longer capable of coping with the massive transient loads that happen at light load where components are "racing to idle" which produces frequent swift transitions between 0% and 100% activity.

Under constant heavy load, filter inductors handle most of the current and degraded capacitors aren't as much of an issue.

 

[Colif]

Do you think run a furmark test before removing the font to test it is a good idea?

font?
We can always test everything else
Samsung ssd, run Magician and run diagnostics - https://www.samsung.com/semiconductor/minisite/ssd/download/tools/
Seagate hdd - https://www.seagate.com/au/en/support/downloads/seatools/seatools-win-master/
can't test MB unless you have a spare one lying around
furmark at least tests GPU
Prime 95 for CPU & Ram- https://www.mersenne.org/download/
Prime 95 How To Guide: http://www.playtool.com/pages/prime95/prime95.html

 

[criiza]

The PC randomly freezing under light to moderate loads but not constant heavy load is often a sign that the PSU is no longer capable of coping with the massive transient loads that happen at light load where components are "racing to idle" which produces frequent swift transitions between 0% and 100% activity.

Under constant heavy load, filter inductors handle most of the current and degraded capacitors aren't as much of an issue.

This makes sense in my special case, given that freezes do not happen when I play heavy or high load moments, but light to high transfer exchanges, I am an illustrator and 100% of the time the freezes occurred I was in photoshop, cleaning, copying several layers, or just brushing, they are not specifically heavy things but it is a lot of information that comes and goes

is there a specific method to confirm this?

 

[criiza]

font?
We can always test everything else
Samsung ssd, run Magician and run diagnostics - https://www.samsung.com/semiconductor/minisite/ssd/download/tools/
Seagate hdd - https://www.seagate.com/au/en/support/downloads/seatools/seatools-win-master/
can't test MB unless you have a spare one lying around
furmark at least tests GPU
Prime 95 for CPU & Ram- https://www.mersenne.org/download/
Prime 95 How To Guide: http://www.playtool.com/pages/prime95/prime95.html

i'll try this test

 

[Colif]

if its PSU you should get one from a brand like Seasonic, EVGA or Corsair, they may cost more but they use quality parts and are likely to last at least as long as their 5 to 10 year warranties. And not break any of your parts along the way.

 

[InvalidError]

is there a specific method to confirm this?

Intermittent issues rarely have a convenient and reliable way to reproduce the issue. You'd have to do something like comparing the frequency of crashes under typical everyday use against the frequency of crashes when you do the same everyday use with a Prime95 and FurMark running at low priority in the background to keep load at 100%. Another option may be to disable most power-saving features and run the system using the "performance" profile to keep everything at a relatively high baseline power state so the PSU does not see as harsh transients and see if that helps.

I have some spare PSUs, so I'd simply swap PSUs out and see if I get a different behavior.

Also, I repair electronics as a hobby and have a decent library of electrolytic capacitors, so I'd open a suspected problematic PSU, check its capacitors, replace them if needed and put the PSU back in my spare inventory.