[SOLVED] Freeze upon loging into Windows and black screen

Jun 23, 2020
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Ive been having this problem for a while now and Ive tried but cant seem to find what the problem is. So when i turn on my pc everything is normal it boots and i get to the login screen, than I login and get to my desktop (this happens only for the first time i boot my pc in the day), and after a min or less it freezes for a few seconds and the screen goes black. The first thing Ive noticed was that when the screen goes black 2 leds start flashing on my motherboard simultaneously its the VRAM and CPU leds. So i do what most ppl would do and force shutdown the pc by holding the power button. Than i power the pc on again, boot, login and everything seems fine it doesent freeze doesent crash works perfectly fine. If anyone knows or has had this problem it would help a lot if i could get some tips or potentional solutions. Thanks in advance.
 
Solution
Allright Im pretty sure i found the issue, it was my RGB mouse pad that was causing all of this, 5 days have past since i pluged it out and i havent had a single issue. I still appreciate the help very mutch, and I hope this will help someone else with the same issue. Thank you again.
Jun 23, 2020
21
0
10
which exact hardware are you using?

CPU, RAM, motherboard, GPU, PSU

Cpu: ryzen 5 2600
Gpu: rx 580 sapphire nitrro + se
Ram: g. Skill trident z rgb 8×2 3200mhz
Mobo: aorus b450 elite
Storage : wd green m.2 ssd
Psu: corsair rm 750x
One more thing to note i did switch the stock cpu cooler witch was a wraith stelth for a wraith prism one that didnt give me any better resoults. Im not 100% sure but i think thats when the problem ocured.
 
run userbenchmark.com and post the http link of your result, e.g. https://www.userbenchmark.com/UserRun/28977730

check windows integrity
open the command prompt as administrator and type DISM /Online /Cleanup-Image /RestoreHealth
https://www.lifewire.com/how-to-open-an-elevated-command-prompt-2618088
https://answers.microsoft.com/en-us...em-files/bc609315-da1f-4775-812c-695b60477a93

clean boot
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

check the memory by running memtest.org usb autoinstaller (bootable USB flash drive)

run the RAM @2133MHz to check if it happens then too

check the hard drive for errors with its manufacturer´s tool
 
Jun 23, 2020
21
0
10
Allright Im pretty sure i found the issue, it was my RGB mouse pad that was causing all of this, 5 days have past since i pluged it out and i havent had a single issue. I still appreciate the help very mutch, and I hope this will help someone else with the same issue. Thank you again.
 
Solution

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