Question Freezes and sometimes crashing PC with new AM5 upgraded setup

[Vkamil]

Hi, i can't solve problem with upgraded setup now for couple of months.​

The problem is when i opening some programs like cpuz, hw monitor or installing programs/drivers my computer in some part of this process freezes for around 3 seconds (can't move my mouse) sometimes its just unfreeze and sometimes its crash and restart without any error.

I played couple games and under strees its no problem, also put couple of benchmark for cpu,psu,ram,memory and everything under strees works fine, temperatures are okay.

I can play many hours with no problem but when i open for example game WarThunder everytime after 2 minutes its big freeze and its 50/50 unfreeze or crash and pc restarts, when it unfreeze i can play many hours with no issues.

I also see this freezes when my pc is turning on like i see asrock logo little freezing and windows logo same and after startup sometimes popup the adrenaline software communicate like find some error.

I upgrade my setup from
CPU: i5-8400
COOLER: SPARTAN 3
MOBO: Asrock b360 pro 4
GPU: GTX 1070ti
RAM: DDR4 16gb
PSU: Vero L2 bronze 600w



To new AM5 platform, so i buy: and the problem STARTS HERE

CPU: Ryzen 5 7600
MOBO: ASRock B650M-HDV/M.2
RAM: Lexar Ares, DDR5, 2x16 GB, 6000MHz, CL32 (LD5U16G60C320A-RGD)

And i leave rest like gpu, psu, etc..

So i did:

-Bios updates (2 different versions)
-DDU and new drivers
-Try Pro drivers instahead of Adrenaline
-Try 3 differen Adrenaline software
-Booting with other SSD
-Tests on my ssds using samsung magician
-Many times reinstalling windows, clean with new drivers for everything
-Cleanboots not help and driver updates.
-turning off/on xmp, expo
-windows sfc /scannow
-windows updates
-windows 10 and 11 both same issue
-Put 60hz from 144hz
-booting only on one ssd, then only the other, also with my hardrive detached.
-turning fTPM off
-PBO enable on BIOS
-OPCache disabled/enabled
-CMOS battery reset
-Run RAM Scan from windows tools and no issues
-Try run IGPU and same issue
-rebuild whole pc and connect all parts one more time
-Buy new PSU 850w gold+ (i think maybe psu cause this but no)
-Buy new GPU RX-7700XT (i think maybe GPU bootleneck cause this but no)

Only thing that help is to run windows in safe mode and no freezes when opening programs like cpuz, hwmonitor

I have no idea what i can do next.

I think maybe i will buy other ram kit cuz my kit is not on asrock b650m memory QVL but i just want little upgrade my pc and i already buy new PSU, GPU and i don't wanna spend another money on thing thats not 100% will fix my issue..

 

[Lutfij]

Welcome to the forums, newcomer!

MOBO: ASRock B650M-HDV/M.2
For the sake of relevance, what BIOS version are you on for your motherboard?

PSU: Vero L2 bronze 600w
How old is the PSU in your build?

Buy new PSU 850w gold+ (i think maybe psu cause this but no)
850W is the advertised wattage of the unit, what is the make and model of the PSU?

Many times reinstalling windows, clean with new drivers for everything
Did you recreate your bootable USB installer to rule out a corrupt installer? Speaking of installs, did you install the OS in offline mode, then manually installing all relevant drivers with the latest version in an elevated command, i.e, Right click installer>Run as Administrator? On a side note, did you install the OS with all drives disconnected except for the drive you wish to install the OS onto?

 

[Vkamil]

Welcome to the forums, newcomer!

MOBO: ASRock B650M-HDV/M.2
For the sake of relevance, what BIOS version are you on for your motherboard?

PSU: Vero L2 bronze 600w
How old is the PSU in your build?

Buy new PSU 850w gold+ (i think maybe psu cause this but no)
850W is the advertised wattage of the unit, what is the make and model of the PSU?

Many times reinstalling windows, clean with new drivers for everything
Did you recreate your bootable USB installer to rule out a corrupt installer? Speaking of installs, did you install the OS in offline mode, then manually installing all relevant drivers with the latest version in an elevated command, i.e, Right click installer>Run as Administrator? On a side note, did you install the OS with all drives disconnected except for the drive you wish to install the OS onto?

For the sake of relevance, what BIOS version are you on for your motherboard?
Now 3.09, i also check the 3.10 and i switch to older 3.09 thinking maybe it was faulty version or faulty install or something but its not very difference between this two versions.

How old is the PSU in your build?
Vero l2 600w have maybe 5 years but i buy and put a new Endorfy Supremo FM5 850w Plus gold and acts the same

Did you recreate your bootable USB installer to rule out a corrupt installer?
I install win 10 from other usb installer and its same issue on win 10

did you install the OS in offline mode, then manually installing all relevant drivers with the latest version in an elevated command, i.e, Right click installer>Run as Administrator?
No but sounds like nice idea to check it and i will try this

did you install the OS with all drives disconnected except for the drive you wish to install the OS onto?
Yes, main i have ssd samsung 960 m2 and i also try to install it on second drive hdd to rule out disk, but on hdd its the same issue, i also run scan on samsung and its looks fine

We also trying to fix it here
https://community.amd.com/t5/pc-bui...ing-pc-with-new-am5-upgraded-setup/m-p/731908