Question Freezing issues ingame and out of game.

Dec 13, 2019
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Hey guys, I've been putting up with a bad freezing issue for over a year now and it's got to the point where everything I've researched and asked still hasn't solved anything. I'm not overly good with computers when it comes to solving issues so please excuse any silly questions.

It all started when I upgrades from my GPU from an AMD Sapphire Radeon R9 270X to a NVIDIA GeForce GTX 1050 Ti, my pc would completely freeze up forcing me to have to power it off and on again, sometimes it happens up to 5 times a day, some days it'll be fine and then happen again and again randomly. When it freezes it freezes the audio too and everything else. If I'm in game it'll freeze the game completely too. Theres no sound when it happens via speaker or within my PC. I've done everything I can to see what it is but there is absolutely nothing in event viewer or anything else I've tried so I'm hoping somebody else has some ideas they could share with me? I have here my speccy if this helps anyone with what I've got going on. My setup is a bit out dated right now.

Speccy: http://speccy.piriform.com/results/LanFbBnqqyhGWoU4NApCtiv

Any further information you require please let me know, I appreciate any help.
 

Phaaze88

Dignified
Herald
1)What are cpu temps in game? Please use AMD Overdrive.

2)Gpu temps?

3)Did you remove the old R9 270X drivers using Display Driver Uninstaller? Get it here: https://www.wagnardsoft.com/
Run DDU(requires safe mode), then after the old driver has been removed and the PC restarted, install the new driver.

4)Scan your PC with Adwcleaner: https://www.malwarebytes.com/adwcleaner/
Delete and quarantine anything it finds, if any.

5)Run a Windows DISM and sfc scan: https://support.microsoft.com/en-us/help/4026529/windows-10-using-system-file-checker

6)Run Memtest86 free version: https://www.memtest86.com/
The actual test can take a few hours, so you may want to sleep on it. There should be no errors present.
 
Dec 13, 2019
14
1
15
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1)What are cpu temps in game? Please use AMD Overdrive.

2)Gpu temps?

3)Did you remove the old R9 270X drivers using Display Driver Uninstaller? Get it here: https://www.wagnardsoft.com/
Run DDU(requires safe mode), then after the old driver has been removed and the PC restarted, install the new driver.

4)Scan your PC with Adwcleaner: https://www.malwarebytes.com/adwcleaner/
Delete and quarantine anything it finds, if any.

5)Run a Windows DISM and sfc scan: https://support.microsoft.com/en-us/help/4026529/windows-10-using-system-file-checker

6)Run Memtest86 free version: https://www.memtest86.com/
The actual test can take a few hours, so you may want to sleep on it. There should be no errors present.
Thank you for the reply, I've been using malwarebytes for a while, as for memtest I'll try tomorrow while I'm away this weekend.

My temps during a game are:

CPU:
TJ Max: 80c
CPU #0: 35c

GPU:
GPU Core 40C

I recently put a Cooler Master Hyper 212 Evo in there also.
 
Dec 13, 2019
14
1
15
0
1)What are cpu temps in game? Please use AMD Overdrive.

2)Gpu temps?

3)Did you remove the old R9 270X drivers using Display Driver Uninstaller? Get it here: https://www.wagnardsoft.com/
Run DDU(requires safe mode), then after the old driver has been removed and the PC restarted, install the new driver.

4)Scan your PC with Adwcleaner: https://www.malwarebytes.com/adwcleaner/
Delete and quarantine anything it finds, if any.

5)Run a Windows DISM and sfc scan: https://support.microsoft.com/en-us/help/4026529/windows-10-using-system-file-checker

6)Run Memtest86 free version: https://www.memtest86.com/
The actual test can take a few hours, so you may want to sleep on it. There should be no errors present.
I just finished the memory test for over 24 hours and there were no errors shown.
 
Dec 13, 2019
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-The next suggestion would be to reinstall Windows...

-Does it happen with only one monitor plugged in?

-What's your current memory config? 12GBs isn't a standard setup.
I've reinstalled Windows about 6 times since this started happening, even on various hard drives. I've tried rolling back from Windows 10 to 7 then again to 10 and Windows 8 somewhere down the line and had the same issues so I'm back on Windows 10.

I only use one monitor. I've sometimes hooked the TV up to watch films on but even then it still crashes.

As for the memory I've been trying to figure that one out, they're pretty old, I know I'm running 4 sticks, 2 out of the 4 or much older than the other 2. Sorry if thats not any good, I could remove them and give you the information from the sticks?
 

Phaaze88

Dignified
Herald
As for the memory I've been trying to figure that one out, they're pretty old, I know I'm running 4 sticks, 2 out of the 4 or much older than the other 2. Sorry if thats not any good, I could remove them and give you the information from the sticks?
This may be what the issue is. The fact that you passed Memtest86 using it may be a red herring.

Please provide the specs of the kits.
 
Dec 13, 2019
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This may be what the issue is. The fact that you passed Memtest86 using it may be a red herring.

Please provide the specs of the kits.
Sorry for the slow reply, been a busy week! I've taken a picture of my ram sticks, I have two of each in this picture.

 
Dec 13, 2019
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It's a little hard to read. A closer image would help. Also, flip the top stick around.
Again apologies for the slow reply.
I removed the older RAM sticks and it's not frozen once for the last two days or anything. I ended up treating myself to a new motherboard and CPU along with a decent case thats well ventalated too. Appreciate your time with the help you've given. Was driving me nuts!
 

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