Hello, I've been meaning to upgrade some of the components of my pc, particularly my ram and hd. I get frequent blue screens, mostly when I'm just surfing the web, and sometimes when I play some games (not often). Most of the times I don't see the blue screen, it just freezes and I have to manually turn it off, and upon restarting it, it gives me the following message:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8005BF74E0
BCP2: FFFFF880107FD2BC
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\060514-23275-01.dmp
C:\Users\Ivan\AppData\Local\Temp\WER-64303-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Any help would be appreciated. I'd really like to know if this is hardware related or software. Thanks so much for reading and for any insight you may be willing to share with me.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8005BF74E0
BCP2: FFFFF880107FD2BC
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\060514-23275-01.dmp
C:\Users\Ivan\AppData\Local\Temp\WER-64303-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Any help would be appreciated. I'd really like to know if this is hardware related or software. Thanks so much for reading and for any insight you may be willing to share with me.