Question Frequent bsod & laptop freezes often.

Page 2 - Seeking answers? Join the Tom's Hardware community: where nearly two million members share solutions and discuss the latest tech.
May 28, 2020
18
0
10
Hey guys,
I have been getting these bsod errors for a while & it is getting more often nowadays also sometimes laptop freezes without any noticeable bsod's. I ran several harddrive tests include driver & memory tests that are included in the Hp diagnostics tool (on safe mode, as my laptop doesnt hold that long for the test). The only problem it showed me was the battery failure & I already knew it that my battery life has ended , so I used to run it on plugged all the time.

I've reinstalled my os & tried updating my drivers but everything seems up to date. Also I thought it could be occur due to any thermal related and fan issues due to not cleaned inside for a long period. But when I gave it on a local service center , they tried changing the cooling fan & thermal paste but it still has the issue. They are looking on for any possible issues over Ic chips now. I dont feel any good , if someone help me survive outta this situation that ll be great.

Note: My laptop works fine on safe mode + sometimes while gaming it doesn't go bsod or either freezing. Everytime I run it by just quickly getting into the game but sometimes it freezes before launching the game as well. Game worked real fine before a year and recently I m getting bsod's & freezing.

Laptop:
Hp 3000 pavilion.(quite old like 6 yrs)
Ram-4gb
Inbuilt intel hd graphics. (3000 I think)
I-3 generation.
 
May 28, 2020
18
0
10
nb = northbridge chip.

When i last time replaced chips on hp there was heat damage below the chip so its kinda design flaw in a way (if its the northbridge)

If its GPU chip there might be other issues with it but best to be very safe on the temperatures, ask them to put high quality paste on gpu / cpu / northbridge

I still dont know exact model since you only said hp 3000 but im gonna guess its dv6 - 3000 series these all have nb chip + gpu
Hmm.. do you think this problem may relate with processor and stuff?? Cuz they tried replacing the chip and still the same but they are pretty confident that the problem can be fixed and it must be somewhere due to processor. They informed me just like that..
 
May 28, 2020
18
0
10
Wait , did they replace processor with integrated HD graphics or was there separate GPU in the system, and they replace BGA chip?
Sorry, I really dont kno about that. When they called me , they said the problem might be over processor & something like that. I dont kno anything else : / But I called today he said the lap will get fixed for sure & will give me tomorrow..
 
May 28, 2020
18
0
10
Wait , did they replace processor with integrated HD graphics or was there separate GPU in the system, and they replace BGA chip?
They initially said they replaced the processor chip and wifi adapter I guess.. and it was working for like 3 hours without any crashes. And after that it was happening again.. i dont kno what else is the problem with my laptop..