Question (FIXED) Frequent crashing on certain games

Dec 4, 2023
3
1
15
Hi, I am new to the PC scene and have had trouble with my first build. Here is my current build:
CPU: Ryzen 7 7700x
CPU cooler: bequiet Silent Loop 2 280mm
Motherboard: ASUS TUF Gaming B650-Plus WIFI
Ram: Corsair Vengeance DDR5 32GB 5600MHz
SSD/HDD: Samsung 970 EVO Plus
GPU: ASUS TUF Gaming RTX 3070 (Factory OC)
PSU: Corsair RM850x (about a year old)
OS: Windows 11

The problem mainly occurs when I am playing certain games such as Crusader Kings III or Car Mechanic Simulator 2021. The game will lock up and crash back to the desktop. Occasionally this will cause a full system reboot. This also happened about three times when playing God of War, however I was able to fully complete Spider-Man and Dead Space Remastered with no crashes. When looking at the Event Viewer, I come across this error message: The description for Event ID 0 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

I have already tried most of the other troubleshooting suggestions I came across other posts such as running DDU and reinstalling Nvidia drivers, disabling HAGS, enabling debug mode on the Nvidia control panel, and running a scan on the Windows files through the command prompt.

From what I gathered online the problem comes down to either my GPU or RAM sticks. I did run the Windows Memory Diagnostic and there were problems found on the hardware, however I have read on other forums that this does not necessarily mean faulty RAM sticks. I do believe this problem is derived from faulty RAM sticks as stress tests of both my CPU and GPU have came back fine. Either way I plan on buying new RAM tomorrow and seeing if that resolves the issue. Is there anything I need to do before taking out the RAM that is currently in and seating the new RAM, aside from shutting the PC. Is there anything else I could be missing software wise, I would rather not have to replace the GPU as that is the most expensive part of the build.

Thank you
 
Welcome to the forums, newcomer!

BIOS version for your motherboard at this moment of time?

I have already tried most of the other troubleshooting suggestions I came across other posts such as running DDU and reinstalling Nvidia drivers, disabling HAGS, enabling debug mode on the Nvidia control panel, and running a scan on the Windows files through the command prompt.
Where did you source the installer for your OS? As for DDU, did you reinstall the latest drivers in an elevated command, i.e, Right click installer>Run as Administrator?
 
Welcome to the forums, newcomer!

BIOS version for your motherboard at this moment of time?

I have already tried most of the other troubleshooting suggestions I came across other posts such as running DDU and reinstalling Nvidia drivers, disabling HAGS, enabling debug mode on the Nvidia control panel, and running a scan on the Windows files through the command prompt.
Where did you source the installer for your OS? As for DDU, did you reinstall the latest drivers in an elevated command, i.e, Right click installer>Run as Administrator?
An update: I bought new RAM sticks and inserted them into the other channels in case there was a problem with the motherboard, however now the PC will not post and the DRAM light is on. I am currently updating the BIOS to the latest version from the ASUS website (BIOS 1811). The bios update has taken me more than 10 minutes which worries me. I will give it more time and update in a couple hours.
 
An update: I bought new RAM sticks and inserted them into the other channels in case there was a problem with the motherboard, however now the PC will not post and the DRAM light is on. I am currently updating the BIOS to the latest version from the ASUS website (BIOS 1811). The bios update has taken me more than 10 minutes which worries me. I will give it more time and update in a couple hours.
FIXED: After updating the bios, clearing the cmos, changing which channels the RAM sticks were in, and updating the bios setting to match the RAMs clock speed I can play with no crashes.
 
  • Like
Reactions: Kona45primo