Frequent crashing programs. Windows 8.1 please help!

[D_Williams94]

Hello

I am currently running Windows 8.1. Recently I have been having issues with programs. Not just one, or two, or three, but several. Most notably: Google Chrome, Mozilla Firefox, and League of Legends. They are programs I'm using most often. The issue I'm having with them is frequent crashing. Chrome is completely unusable. It crashes as soon as I run it. Mozilla crashes about once every few minutes. League of Legends crashes about two or three times per day. The system itself crashes about once a month, sometimes more. BSOD says "exception not handled."
I have always had some type of crash issues with my computer since I purchased it from HP a couple years ago. When I bought it, it was a Windows 7. It started giving me issues, so I completely revamped it. The only hardware left over from the HP is the Seagate 7200rpm 750GB HD. Everything else has been purchased and installed within the last year or so.

OS: Windows 8.1
CPU: AMD FX 8 Core processor (8350 black edition if I remember correctly.)
GPU: AMD Radeon 7870 (don't remember the brand. )
HDD: Seagate Barracuda 7200 RPM 750 GB
RAM: Corsair Vengeance 1600 mHz 4GB x2
MoBo: AsRock Extreme3 970

The only thing I can think of doing is replacing the HD, I'm not a tech professional but it seems like my HD is not correctly storing information. League of Legends needs to be repair-installed at least once per week. Some times more. I have reinstalled Chrome and Firefox two or three times so far. It works for a few weeks fine, then begins crashing again. The crashes get more and more frequent. All in all, I have completely wiped my HD and clean installed Windows about three times now. I always end up with the crashes again. I got help on this before, and I was told to replace my RAM. I have since then, but to no avail. It's really irritating. At first I thought this was just an issue with 8.1 itself, but my roommates all run 8.1 and they never have crash issues. I don't believe it's malware. I have had Norton for about 2 years, and to try to see if my Norton wasn't catching it, I switched to Webroot. Same thing. Never finds a virus. So I'm not really sure what to do.

I'm looking into buying a Samsung 500 GB SSD to replace my HD.

Thanks
Dakota

Side note, I am up to date on drivers

 

[jblanda]

Hello

I am currently running Windows 8.1. Recently I have been having issues with programs. Not just one, or two, or three, but several. Most notably: Google Chrome, Mozilla Firefox, and League of Legends. They are programs I'm using most often. The issue I'm having with them is frequent crashing. Chrome is completely unusable. It crashes as soon as I run it. Mozilla crashes about once every few minutes. League of Legends crashes about two or three times per day. The system itself crashes about once a month, sometimes more. BSOD says "exception not handled."
I have always had some type of crash issues with my computer since I purchased it from HP a couple years ago. When I bought it, it was a Windows 7. It started giving me issues, so I completely revamped it. The only hardware left over from the HP is the Seagate 7200rpm 750GB HD. Everything else has been purchased and installed within the last year or so.

OS: Windows 8.1
CPU: AMD FX 8 Core processor (8350 black edition if I remember correctly.)
GPU: AMD Radeon 7870 (don't remember the brand. )
HDD: Seagate Barracuda 7200 RPM 750 GB
RAM: Corsair Vengeance 1600 mHz 4GB x2
MoBo: AsRock Extreme3 970

The only thing I can think of doing is replacing the HD, I'm not a tech professional but it seems like my HD is not correctly storing information. League of Legends needs to be repair-installed at least once per week. Some times more. I have reinstalled Chrome and Firefox two or three times so far. It works for a few weeks fine, then begins crashing again. The crashes get more and more frequent. All in all, I have completely wiped my HD and clean installed Windows about three times now. I always end up with the crashes again. I got help on this before, and I was told to replace my RAM. I have since then, but to no avail. It's really irritating. At first I thought this was just an issue with 8.1 itself, but my roommates all run 8.1 and they never have crash issues. I don't believe it's malware. I have had Norton for about 2 years, and to try to see if my Norton wasn't catching it, I switched to Webroot. Same thing. Never finds a virus. So I'm not really sure what to do.

I'm looking into buying a Samsung 500 GB SSD to replace my HD.

Thanks
Dakota

Side note, I am up to date on drivers

I don't think the Hard drive could cause this, though i do highly recommend an SSD over an HDD. I'll look into it a little more and get back to you.

 

[jblanda]

Hello

I am currently running Windows 8.1. Recently I have been having issues with programs. Not just one, or two, or three, but several. Most notably: Google Chrome, Mozilla Firefox, and League of Legends. They are programs I'm using most often. The issue I'm having with them is frequent crashing. Chrome is completely unusable. It crashes as soon as I run it. Mozilla crashes about once every few minutes. League of Legends crashes about two or three times per day. The system itself crashes about once a month, sometimes more. BSOD says "exception not handled."
I have always had some type of crash issues with my computer since I purchased it from HP a couple years ago. When I bought it, it was a Windows 7. It started giving me issues, so I completely revamped it. The only hardware left over from the HP is the Seagate 7200rpm 750GB HD. Everything else has been purchased and installed within the last year or so.

OS: Windows 8.1
CPU: AMD FX 8 Core processor (8350 black edition if I remember correctly.)
GPU: AMD Radeon 7870 (don't remember the brand. )
HDD: Seagate Barracuda 7200 RPM 750 GB
RAM: Corsair Vengeance 1600 mHz 4GB x2
MoBo: AsRock Extreme3 970

The only thing I can think of doing is replacing the HD, I'm not a tech professional but it seems like my HD is not correctly storing information. League of Legends needs to be repair-installed at least once per week. Some times more. I have reinstalled Chrome and Firefox two or three times so far. It works for a few weeks fine, then begins crashing again. The crashes get more and more frequent. All in all, I have completely wiped my HD and clean installed Windows about three times now. I always end up with the crashes again. I got help on this before, and I was told to replace my RAM. I have since then, but to no avail. It's really irritating. At first I thought this was just an issue with 8.1 itself, but my roommates all run 8.1 and they never have crash issues. I don't believe it's malware. I have had Norton for about 2 years, and to try to see if my Norton wasn't catching it, I switched to Webroot. Same thing. Never finds a virus. So I'm not really sure what to do.

I'm looking into buying a Samsung 500 GB SSD to replace my HD.

Thanks
Dakota

Side note, I am up to date on drivers

Try to get onto Google Chrome (on the problematic computer) and go to this web address and see if there are any conflicts. chrome://conflicts

 

[jblanda]

Hello

I am currently running Windows 8.1. Recently I have been having issues with programs. Not just one, or two, or three, but several. Most notably: Google Chrome, Mozilla Firefox, and League of Legends. They are programs I'm using most often. The issue I'm having with them is frequent crashing. Chrome is completely unusable. It crashes as soon as I run it. Mozilla crashes about once every few minutes. League of Legends crashes about two or three times per day. The system itself crashes about once a month, sometimes more. BSOD says "exception not handled."
I have always had some type of crash issues with my computer since I purchased it from HP a couple years ago. When I bought it, it was a Windows 7. It started giving me issues, so I completely revamped it. The only hardware left over from the HP is the Seagate 7200rpm 750GB HD. Everything else has been purchased and installed within the last year or so.

OS: Windows 8.1
CPU: AMD FX 8 Core processor (8350 black edition if I remember correctly.)
GPU: AMD Radeon 7870 (don't remember the brand. )
HDD: Seagate Barracuda 7200 RPM 750 GB
RAM: Corsair Vengeance 1600 mHz 4GB x2
MoBo: AsRock Extreme3 970

The only thing I can think of doing is replacing the HD, I'm not a tech professional but it seems like my HD is not correctly storing information. League of Legends needs to be repair-installed at least once per week. Some times more. I have reinstalled Chrome and Firefox two or three times so far. It works for a few weeks fine, then begins crashing again. The crashes get more and more frequent. All in all, I have completely wiped my HD and clean installed Windows about three times now. I always end up with the crashes again. I got help on this before, and I was told to replace my RAM. I have since then, but to no avail. It's really irritating. At first I thought this was just an issue with 8.1 itself, but my roommates all run 8.1 and they never have crash issues. I don't believe it's malware. I have had Norton for about 2 years, and to try to see if my Norton wasn't catching it, I switched to Webroot. Same thing. Never finds a virus. So I'm not really sure what to do.

I'm looking into buying a Samsung 500 GB SSD to replace my HD.

Thanks
Dakota

Side note, I am up to date on drivers

You can also try chrome://crashes to see the crash reports.

 

[D_Williams94]

I'm at work currently. I will have to check up on it when I get home. Thanks for the speedy responses!

 

[D_Williams94]

Other issues I'm having is:

My computer frequently boots into 800x600 resolution. My monitor is 1920x1080p.
Using "Save As," especially in Microsoft Word, usually freezes my computer. It's very odd...

 

[D_Williams94]

To answer everyone:

Checked today. No conflicts on Google Chrome. Unfortunately I had not enabled crash reports. As for Firefox, now it instantly crashes. Started doing that when i switched it to Safemode. Now, Google Chrome works perfectly fine.