Question Frequent freezing after upgrade

Apr 20, 2019
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I recently upgraded my old computer to AMD FX-9590 and a Gigabyte GA-990FXA-UD3 rev 4.0 motherboard. I also added a front panel USB and Noctua NH-D15 cooler. The system was previously stable, but after upgrade, I kept having situations where the USB would disconnect all devices for 60 seconds or so, then remount them and occasional hard freezes. I reinstalled Windows and I haven't seen the USB issues since, but I'm still seeing occasional hard freezes. I can't recreate it consistently, but happens most frequently when doing Lightroom exports. My files are on an external USB 3.0 drive, so this may be tied to heavy USB bus use. I'm not sure. It crashes every few hours, which realy limits its usability. Any idea what might be going on?


OS Name Microsoft Windows 10 Home
Version 10.0.17134 Build 17134
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DAN-PC
System Manufacturer Gigabyte Technology Co., Ltd.
System Model To be filled by O.E.M.
System Type x64-based PC
System SKU To be filled by O.E.M.
Processor AMD FX(tm)-9590 Eight-Core Processor, 4722 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. F3, 5/28/2015
SMBIOS Version 2.7
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer Gigabyte Technology Co., Ltd.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.17134.619"
User Name Dan-PC\Dan
Time Zone Central Daylight Time
Installed Physical Memory (RAM) 24.0 GB
Total Physical Memory 20.0 GB
Available Physical Memory 15.2 GB
Total Virtual Memory 23.0 GB
Available Virtual Memory 16.1 GB
Page File Space 3.00 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
 
Occasional hard freezes is probably caused by running multiple kits of memory.
1333MHz is too slow for FX CPUs.

I suggest using a single kit of two 1866MHz modules.
If you want to use more than two memory slots, 1600MHz is supported. Use a single kit.
 
Apr 20, 2019
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I'm running Memtest86. It's only halfway through, but found 17 errors that all seem to be a memory value being 1 character off in a way that matches a single bit flip. Temperature has never gone above 78 C. I take it cooling is fine and I need to test my DIMMs one pair at a time? Same memory worked fine before, but I understand higher performance systems can cause failure.
 

DSzymborski

Illustrious
Moderator
I'd test similar DIMMs together without the other ones.

One warning ahead of time: not every 9590 issue can in fact be resolved without downclocking it to an 8350. If you can still return the 9590, I absolutely would, given what a nightmare of a CPU it is to deal with and no payoff that's proportional the effort.
 
Apr 20, 2019
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Tested my 8 GB pair with the 16. Still froze. I had the temperature monitor open at the time and it was 69 C, so think can rule that out as the cause.
 

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