[SOLVED] New PC Build restarts itself/freezes after 10 minutes of usage ?

[froki]

Hello everyone, today I built my new pc configuration , I turn it on and everything is fine, then I get into the windows 10 setup (the OS build is august 2024 if it matters) and my screen freezes during the installation, I restart and redo everything I get past the setup and everything is looking fine for that moment (got the OS installed) Since then every 10 minutes my pc would either just freeze (literally cant move or do anything, but screen nd pc are still on) or restart without indication (black screen, my entire setup goes off). Literally does it out of the blue no matter what I do, it’s doing it on idle as well. I’ve only installed few programs to run benchmarks and track temperatures , only thing I did in bios is change the memory frequency to 3200. Any idea what could be causing this? I am suspecting the power supply

Here is a screenshot from the event viewer - https://prnt.sc/WCboZ3b6Ko8H

My build:

MOBO: ASUS ROG Crosshair VIII Formula x570
CPU: AMD Ryzen 9 5900x (cooler: Thermalright Peerless Assassin 120 SE)
GPU: ASUS Geforce GTX 1050 2GB (temporarily)
RAM: G:Skill Trident Z Neo RGB 32gb 3200mhz CL16
PSU: DeepCool 700W PF700D 80+
SSD: ADATA Legend 900 Pro 1TB
HDD: Western Digital 1TB

Any help is appreciated ✌🏻

 

[Lutfij]

today I built my new pc configuration
You have an X570 chipset motherboard, that's not a new platform. Judging from that, are they all used parts?

PSU: DeepCool 700W PF700D 80+

PSU Tier List rev. 17.0g - Cultists Network

PSU Tier List will help you to choose the best PSU out of hundreds of models on the market. From budget to the highest end Power Supplies.

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That's a horrible PSU.

BIOS version for you motherboard?

 

[froki]

today I built my new pc configuration
You have an X570 chipset motherboard, that's not a new platform. Judging from that, are they all used parts?

PSU: DeepCool 700W PF700D 80+

PSU Tier List rev. 17.0g - Cultists Network

PSU Tier List will help you to choose the best PSU out of hundreds of models on the market. From budget to the highest end Power Supplies.

cultists.network

That's a horrible PSU.

BIOS version for you motherboard?

Only the MOBO, CPU, and RAM are used parts, bought all 3 of them from one person (gpu was from my old configuration but i bought it brand new back then). I already benchmarked them and they turn out to work as intended and pretty well. I will get back to you with the BIOS Version in few hours, as far as I remember previous owner told me he updated the bios to latest version around april-may.

Should I return this PSU and buy a better one?

 

[punkncat]

Check fan operation and airflow, particularly over the CPU and power supply. If you have an M.2 SSD it could also overheat in that matter of time.

When you got this, as you say the three basic aspects came from someone else. If you reset CMOS and load only into BIOS or whatever screen it lands you on WITHOUT OS what happens over this same course of time?

Being honest here to say that a Peerless Assassin isn't going to be sufficient for the cooling needs of this CPU. It should be enough to load OS but don't run this system under much load with that. Did you install it? Make sure the cooling block plastic cover was off? Pasted?

Hard to make certain calls when you can't even get in to see what temps are, but that is what I suspect.

 

[froki]

BIOS version for you motherboard?

I just checked and the BIOS version is the latest for this MOBO - 5002

When you got this, as you say the three basic aspects came from someone else. If you reset CMOS and load only into BIOS or whatever screen it lands you on WITHOUT OS what happens over this same course of time?

When I reset the CMOS and turn on my PC it gets me into the American Megatrends „Press F1 to run setup” I just press F1, get into the bios and everything is ok, then I just boot into the OS. Interestingly enough my pc doesn’t crash in bios

Being honest here to say that a Peerless Assassin isn't going to be sufficient for the cooling needs of this CPU. It should be enough to load OS but don't run this system under much load with that. Did you install it? Make sure the cooling block plastic cover was off? Pasted?

I think the Peerless Assassin will get the work done for not so heavy games and tasks, but I might replace it with water cooling ngl. Yes the installation was done correctly, the cooling block plastic cover was removed as well and thermal paste has been applied

Hard to make certain calls when you can't even get in to see what temps are, but that is what I suspect.

I already benchmarked the CPU and it gives me normal temps, went through stress test as well it gradually goes up to max. 80c. Idle temps are around 40-45c. I don’t think the problem is from the CPU, I would’ve noticed by now.

Literally turned on my pc for 3 minutes just to check the bios version and it froze again 🥲
Don’t think it’s a software problem at all, more like hardware

 

[digitaldata77]

Hi just a suggestion reset the CMOS and Install Windows 11 24H2. If possible upgrade your GPU to one that will perform much better than the GTX 1050 with your motherboard and the rest of the system. Also you may want to upgrade the PSU to 850 watts or 1000 watts 80 plus gold or platinum. Then your system will have more than enough reserve power to run your PC. Of course if your budget allows it. Please reply with your thoughts and decisions. Thanks.

 

[froki]

Back with a small update

So I did a few tests today to find out if actually the PSU is faulty and just does not have the opportunity to handle my CPU

First, I took the current PSU and I inserted it into my old configuration to check if the problem would be still there and guess what - the old configuration with this PSU actually works normally and there is no crashes or freezes at all. So the PSU is not faulty, at least for the old configuration

Then I wanted to test if there would be any difference with a slightly better GPU so I took from my friend his ASUS GTX 1070 8GB, pumped it into the pc and unfortunately the results were the same (my pc still crashes and freezes every 5-10 minutes)

After that a friend of mine told me to test my RAM using memtest86. So I installed it, hopped onto the test and after 50 minutes of testing my RAM passed the test with 0 errors.

Lastly, I decided to try and install the latest Windows 10 on a different usb flash drive (makes no sense to ever try that, but I was just curious) I can’t even make it to the installation screen anymore lmao (it just freezes 1-2 minutes later I get into the setup)

The other day I benchmarked the CPU when the PC was not crashing every 5 minutes ☠️ and it gave good results, so I don’t think the CPU is faulty at all

Interestingly enough my PC does not crash or freeze in BIOS or memtest86

My new PSU will be arriving in 2-3 days, this time I spent extra money on it and it’s a 750w 80 plus gold, hopefully it works

 

[froki]

Got the brand new PSU which is MSI A750GN (750 watts, 80 plus gold) , plugged it into the pc and the issue is still there.. (crashes and freezes while doing the setup)

So I decided to undervolt the CPU and this time it worked (it didn't let me undervolt it with the old PSU) and I actually made it through the setup but unfortunately, my pc froze and restarted during the region screen. So it works longer now with the undervolt, which creates more questions ngl..

Anyone got any idea what could be the issue? Thanks

 

[helper800]

Should I return this PSU and buy a better one?

Yes, its a piece of junk that is a liability to the rest of the system. This PSU will be great for years to come and has capacity to spare for a 450w graphics card upgrade in the future.

Got the brand new PSU which is MSI A750GN (750 watts, 80 plus gold) , plugged it into the pc and the issue is still there.. (crashes and freezes while doing the setup)

So I decided to undervolt the CPU and this time it worked (it didn't let me undervolt it with the old PSU) and I actually made it through the setup but unfortunately, my pc froze and restarted during the region screen. So it works longer now with the undervolt, which creates more questions ngl..

Anyone got any idea what could be the issue? Thanks

I did not see this post. The PSU was suggestion was not supposed to be a solution to the problem you are having. The PSU you had was just so bad that returning it and replacing it with another was a logical thing to do. I suspect there may be a memory issue. Go into the BIOS and set the RAM speeds to the default JEDEC settings, undo the undervolt on the CPU, and save and exit BIOS. The CPU should work at default voltages.

After that a friend of mine told me to test my RAM using memtest86. So I installed it, hopped onto the test and after 50 minutes of testing my RAM passed the test with 0 errors.

Memtest should take multiple hours, usually 3-4+ to do the bare minimum amount of testing.

 

[froki]

So people, I finally found the issue and I could not believe it myself really

It turns out it was the POWER OUTLET causing this entire issue (needs to get replaced, it is old and probably something snapped in there)

Been using the PC with no problem at my friends house since all of his power outlets are brand new and replaced recently, I did benchmarks, launched the PC without OC and etc.. it works normally and the temperatures & voltages are much better

Took me around 2+ weeks to find out it was just bad power outlet..

Conclusion? If you have similar problem to mine, first make sure your power outlets are actually fine and they work as intended 😅

 

[helper800]

So people, I finally found the issue and I could not believe it myself really

It turns out it was the POWER OUTLET causing this entire issue (needs to get replaced, it is old and probably something snapped in there)

Been using the PC with no problem at my friends house since all of his power outlets are brand new and replaced recently, I did benchmarks, launched the PC without OC and etc.. it works normally and the temperatures & voltages are much better

Took me around 2+ weeks to find out it was just bad power outlet..

Conclusion? If you have similar problem to mine, first make sure your power outlets are actually fine and they work as intended 😅

You should still replace that PSU. Its a ticking timebomb for the rest of your parts.

 

[froki]

You should still replace that PSU. Its a ticking timebomb for the rest of your parts.

Isn’t the MSI A750GN good enough? Thats what I’ve got in my pc rn. I heard it was placed B tier on SPL’s PSU tier list and that it’s fine for mid-end configurations like mine

 

[helper800]

Isn’t the MSI A750GN good enough? Thats what I’ve got in my pc rn. I heard it was placed B tier on SPL’s PSU tier list and that it’s fine for mid-end configurations like mine

I was making sure that you did not keep the Deepcool PSU, sorry for my misunderstanding.