Question Fresh Windows install and now I get severe ping spikes ?

[Lennythellama]

Last week my HDD that had Windows on it stopped working. Since then I have had to freshly reinstall Windows and all my drivers on to one of my SSD's. After reinstalling everything and trying to play games I get severe ping spikes every few seconds making literally everything unplayable. I can still watch videos and download fine but I just can't seem to keep a stable connection. I have tried almost everything and searched for hours for a solution but nothing seems to work!
I have tried a ping test in command prompt and every 4 or 5 pings it goes from 40 ping to 400-500 ping.

Here are my specs if it helps at all:

RTX3060Ti 8GB

Samsung SSD QVO 1TBx3

AMD Ryzen 5 3600

16GB of RAM can't remember who from though

Qualcomm Atheros AR938x Wireless Network Adapter

 

[rgd1101]

what the motherboard?
latest chipset driver? windows up to date?

 

[Lennythellama]

Ooops forgot to say, I'm running a asus prime x570-pro. And yeah I have updated to the latest chipset. I did a network reset under control panel which seemed to work last night, then after trying again today the lag has come back. I think it is also worth mentioning that no one else in my household experiences these issues so I can safely rule the router out.

Update: I did a network reset again and then restarted my PC as is required when doing so, then did another ping test and the issue was once again resolved. However, after restarting my PC for a second time and doing a ping test yet again it returns to the ping spikes, surely I don't have to do this every time I boot up just so I can play games properly.

 

[Karadjgne]

When you say latest chipset, do you mean the latest bios, or the motherboard chipset drivers found in the same place that include Lan, pcie, USB, Sata, audio etc?
Resetting windows wipes all those out as they are stored under windows/drivers, so if they aren't replaced you end up using windows default generic drivers, which frankly will not allow the motherboard to perform at its best.

 

[Lennythellama]

I went to the Asus website and made sure I had the latest chipset drivers.

PRIME X570-PRO｜Motherboards｜ASUS USA

ASUS Prime motherboards are expertly engineered to unleash the full potential of AMD and Intel processors. Boasting a robust power design, comprehensive cooling solutions and intelligent tuning options, these ASUS motherboards provide daily users and DIY PC builders a range of performance tuning...

www.asus.com

But yes it is also where you can find the LAN and audio.

 

[Lennythellama]

I still have unfortunately not found a fix for this issue yet.

 

[Karadjgne]

Lan and audio chipset drivers are there, along with the rest, under drivers/tool tab next to the bios/firmware. Sometimes they are part of a package, sometimes you need to scroll down the list and look for them. Be sure to compare dates if you find multiple versions.

 

[Lennythellama]

Yeah I had installed those drivers too meaning that it still didn't work for me. For now I am still just doing a fresh network reset every time I turn my PC on. Unfortunately I am still unable to find a solution.

 

[Karadjgne]

Have to tried opening a CMD Admin prompt and type DISM.exe /Online /Cleanup-image /Restorehealth

 

[Lennythellama]

I don't believe so. I'll try it when I get home thanks!

 

[Lennythellama]

Took a few days I was away from home. Gave that a go and unfortunately that didn't work either.

 

[Karadjgne]

Going to assume you've also gone a full router reboot, not just a reset?