friend needed some help with his mouse

[Teach-Tech-Talk]

he didnt want to make an account so hes making me

"Recently my logitech g pro wireless mouse's cursor disappeared after tabbing out of Bayonetta but I was able to fix it by hard restarting my pc. Then a few days later, my mouse stopped working as soon as turned on my pc. I was able to make it work with a usb cable but I cannot use it without a wire. I tried an older wireless logitech mouse and the same thing happened. I checked and there were no drivers to update."

 

[kanewolf]

MERGED QUESTION
Question from Teach-Tech-Talk : "my friend asked me to put this on here, he didnt want to make an account"

this is what he wanted me to ask

"Recently my logitech g pro wireless mouse's cursor disappeared after tabbing out of Bayonetta but I was able to fix it by hard restarting my pc. Then a few days later, my mouse stopped working as soon as turned on my pc. I was able to make it work with a usb cable but I cannot use it without a wire. I tried an older wireless logitech mouse and the same thing happened. I checked and there were no drivers to update."

 

[kindangrysliceofpie]

My best advice: it’s likely a software issue with Windows 10 and how it handles Bluetooth connections (assuming the mouse is Bluetooth). You could reinstall Windows, or try another connection of the same type and see if the issue persists.