Question Front panel audio jack doesn't work properly.

[Redot]

I built a pc this week but I have a problem with my front panel audio jack, when I plug my headphones I only get sound from one side and when I plug it out and back in it a couple of times it gets back to normal also when I plug it in like a halfway it gets fixed. I checked my motherboard replugged the audio cable, updated the drivers, the headphone works fine on another pc, audio jack from the motherboard works fine. I think it's a hardware problem. Anyone knows how to fix this?

 

[hang-the-9]

Chances are the jack is faulty and needs to be replaced.

 

[Redot]

Chances are the jack is faulty and needs to be replaced.

Should I ask for a refund? (I need to send the case back that will cost me 16 euros).

 

[hang-the-9]

Should I ask for a refund? (I need to send the case back that will cost me 16 euros).

Up to you, you can just use the rear ports or exchange it

 

[lancerzero9]

Try cleaning the port with the psu turned off. This clearly sounds like one of the poles on your headphone connector are not contacting the port correctly. I would try finding a way to swab some rubbing alcohol inside the port and let it dry before turning the psu back on.

O just use the back port or use bluetooth headphones. I didn't even bother connecting my front ports on my new build due to the worst placement of and audio header i have ever seen.