When I first assembled my computer the front panel of the case was perfectly fine and I would connect my headphones to the port and it would work. However about a year ago, it broke( pretty sure I yanked the cable out too fast or something due to video game rage) and if I attempt to put the entire jack in the port, only the left side would work, and if I pull out the jack around half way, both sides would work but, there would be no surround sound and I can't hear where enemies are coming from.