Question Front USB ports are giving power, but they don't detect devices ?

[Qelmar]

Last night I changed my Motherboard, CPU and RAM and installed Win 11 new.

Today while trying to connect USB Devices to one of the 4 Front USB Ports of my Case I see that they are getting power, but Windows doesn't detect them. 3 Ports are giving Power and one isn't. Aditionally there is no sound when I try to connect the USB-Device.

I compared the USB Header from my previous Motherboard and the current one and both have the same internal USB 3.2 Gen 1 Header.

My Setup:

Case - Corsair Obsidian 1000 D

MB - Asus ROG Maximus Z790 Hero

CPU - Intel i7 13700 KF

RAM - Corsair Vengeance Pro 64GB DDR5

GPU - Asus ROG Strix RTX 3080 TI



Before I changed those aforementioned components, the Front USB Ports worked fine.

My Previous Setup:

Case - Corsair Obsidian 1000 D

MB - Asus ROG Strix Z590 - F WIFI

CPU - Intel i7 11700 K

RAM - Corsair Vengeance 64GB DDR4

GPU - Asus ROG Strix RTX 3080 TI

 

[lvt]

How many USB header do you have on the motherboard?

 

[Misgar]

Are there any bent pins in the 19-way header on the motherboard.

Does Device Manager show any uninstalled devices.

 

[Qelmar]

How many USB header do you have on the motherboard?

I have 4 Frontpanel USB-Ports with 2 cables for 2 Ports each and the motherboard has 2 USB headers. So one for each cable.

 

[Qelmar]

Are there any bent pins in the 19-way header on the motherboard.

Does Device Manager show any uninstalled devices.

No. None of the pins are bent.

There are no uninstalled devices, but on device is showing like this: unknown usb device (device descriptor request failed)

 

[Misgar]

You need to find a driver for the "unknown USB device" and install it. That will probably restore functionality to your USB ports, which need a valid driver in order to work.

Check the driver section on the motherboard manufacturer's web site for usb drivers. Download the file and run the setup.exe (or similar) program.

 

[Qelmar]

You need to find a driver for the "unknown USB device" and install it. That will probably restore functionality to your USB ports, which need a valid driver in order to work.

Check the driver section on the motherboard manufacturer's web site for usb drivers. Download the file and run the setup.exe (or similar) program.

Every driver from my motherboard is installed (via Armoury Crate and compared them with the drivers from the website) and I couldn't find an additional driver for usb neither...

 

[Misgar]

I had a problems with Armoury Crate on a new sustem eight months ago and I I have'nt used it since.

Have you tried downloading the USB driver manually from the Asus web site and run setup.exe as I suggested?

Alternatyly, open Device Manager, highlight the unknown device and select Properties, Details tab, Property, Hardware ID.

Make a note of the Hardware ID and search for a driver on the internet. It might take several tries before you finding a working option.