Question Front USB ports not working ?

Dec 26, 2021
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View: https://imgur.com/a/hmWXBkY



So the 4 USB ports on my case wont work. Anytime I plug in something I get the "unknown USB device: device descriptor request failed". I should mention I'm using a splitter on the USB header on my MB. This is the exact splitter I got off eBay (https://www.ebay.com/itm/304053936496).

I did some troubleshooting by removing the splitter and just plugging each USB I.O cable directly into the MB and... it works. But if i use the splitter it doesn't work.

So is there some limitation or something that would cause such an error? Obviously the splitter is the case but I'm not sure if I have a bad splitter or need to use something else entirely.

Thanks in advance to anyone who responds I really do appreciate it!:D
 

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