Front USB3 doesn't work after case swap

Apr 26, 2018
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I just changed my desktop PC case. I have the HP Phoenix Envy with a IPM99-VK motherboard and bought the Thermaltake View 22 TG case. I plugged the USB3.0 cable (20-pin I think) coming from the front into the F_SSUSB1 header in the board where my old front USB was connected to. It all fits well, but the computer doesn't seem to recognize anything plugged into those 2 front USB ports. There is also no power coming out of them. My previous case USB worked. Do I need to change some BIOS or driver settings? If so, how? My BIOS is extremely limited. I can't find the motherboard manual anywhere either.

I also plugged the 9 pin audio cable coming from the front of the case to the 9-pin F_AUDIO header in the board. My audio works but is mixedup and plays audio from the microphone port.

Thank you!