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Question G.SKILL RIPJAWS KM780 software

Lanereed01

Prominent
Feb 20, 2021
70
1
535
Hi, so recently I did a fresh install of windows that got rid of a lot of software I used. It's all reinstalled now, but one just won't work. It's the software that allows me to program my keyboard with lighting effects, and macros. When I try to launch it, it gives me a "hardware not detected" error message. The only one I can find now is the one for the rgb version, and mine is only solid red. Can someone please try and help get the rgb software working right, or find the right software.
 
is this a laptop?
obviously not if ram has rgb... slaps self :)

what is program name that you are trying to use?

seems odd a program for ram would also do keyboard and macros?
No, it is a keyboard, ram isn't part of it. It's the G. Skill Ripjaws km780R. The R stands for red, because it is the red variant not the rgb variant. I hope that clears up the confusion.
 
I didn't know they made keyboards. I guess this is the model, since the other one is RGB - https://www.gskill.com/download/1502180935/1551783139/RIPJAWS-KM780-MX

I would offer a free rgb program but none of them seem to cover G skill.

have you seen this? https://www.gskill.com/gskill-device/keyboard/Windows-10-1809-KM780-MX-Detection-Issue-Fix-Guide.pdf
No, I have not seen that PDF, I will try it as soon as I can as I am at a weekend family get-together. Thanks!