Question G.Skill Trident Z Dual Channel not working on i9 and Z390

pz.sniper

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Nov 15, 2018
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On 11th Jan on this forum i received amazing support choosing my PC parts , well after a week all pieces has arrived but ...got a big big problem... Hoping another time on your time and support, here's what happened.


i assembled my new pc, and here are the specs

INTEL CORE i9-9900K

ASUS ROG STRIX Z390-F GAMING

ASUS ROG STRIX RTX2070S A8G GAMING

PSU COOLER MASTER SILENT PRO GOLD 1000W



...but i can use ONLY 1 DIMM of my G.Skill Trident Z F4-3200C16Dm DDR4-3200MHz CL16-18-18-38 1.35V 16GB (2x8GB)

1 DIMM works B2 both of them if interchanged.

2 DIMM doesn't work in any combination b2 a2 or b1 a1...system start with MEM OK test, flash cpu red, flash yellow dimm led, reboot few times and then stop with 2 leds on solid yellow .



I dunno what to try after 5 hrs... already updated ASUS BIOS of ROG STRIX z390-F to the latest 1401 dated 11 Dec. 2019



ofc ram is listen on QVL for this mobo....



Please advice
 

Third-Eye

Distinguished
...but i can use ONLY 1 DIMM of my G.Skill Trident Z F4-3200C16Dm DDR4-3200MHz CL16-18-18-38 1.35V 16GB (2x8GB)

1 DIMM works B2 both of them if interchanged.

2 DIMM doesn't work in any combination b2 a2 or b1 a1...system start with MEM OK test, flash cpu red, flash yellow dimm led, reboot few times and then stop with 2 leds on solid yellow .
Pull the CPU out, thoroughly check the CPU socket for bent or broken pins. If there is a bent pin slowly and carefully push it back with a sewing needle, a thin needle like piece of plastic, a tooth pick or something of similar size and thinness. Make sure to reapply thermal paste when putting the system back together.
 

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