G933 -USB Sound Input - How to Boost Volume ?

[spacejunk]

Hi guys,

Just bought the G933 Artimus headset and the volume level isn't satisfying my needs. These being wireless, I am forced to use the USB receiver which only has 16bit 48000hz quality as opposed to 24bit 96000hz or 192000hz input through my PC speakers.

If I hook it up to my speakers I get lovely ear-popping goodness, but then I didn't buy a $330 wireless headset to use it corded.

Is there a way to add gain with this device through software ?

 

[SBMfromLA]

It's possible the sound volume in windows is set low. When using a headset... you have system sound and headset sound... raise up your system sound.

 

[spacejunk]

Nah, that's definitely not it. Thanks for the suggestion though. Had the exact issue with my Z60's, never found a solution either.

 

[SBMfromLA]

Nah, that's definitely not it. Thanks for the suggestion though. Had the exact issue with my Z60's, never found a solution either.

What about the Pre-amp slider?? that also will affect volume levels.. On my G930 I used to be able to adjust it.. but logitech locked out the slider in later driver updates... and the volume seemed kind of low. I compensated by finding the perfect EQ setting.

 

[spacejunk]

Yeah, I've already played with the EQ through LGS, still nowhere near what I get when I plug it in. USB receivers just aren't much chop it would seem.

 

[SBMfromLA]

Yeah, I've already played with the EQ through LGS, still nowhere near what I get when I plug it in. USB receivers just aren't much chop it would seem.

I still think you may be overlooking something... There are THREE independent volume controls:

First is the on the headset itself...

Second is the volume control from Windows Control Panel

Third... is the volume from the program/application itself...

Depending on the settings and driver... each one could be totally independent of one another... so it's possible that one of them is set too low.

 

[spacejunk]

Lol, I appreciate it, but these things are well known to me.

I remember throwing my Z60 receiver in the bin because it was even worse than this one. Technically, it's probably not the receiver but more the fact that the audio data is being handled by USB interface. I assume that's where the problem lies.

 

[Jennifer W]

Sounds like the headphones are simply underpowered.
My answer to "low levels" is always either "get an amp or a pre-amp" (depending on where the issue is in the audio chain).
So yeah, long story short: Go back to corded with a decent headphone amp.

 

[spacejunk]

Sounds like the headphones are simply underpowered.
My answer to "low levels" is always either "get an amp or a pre-amp" (depending on where the issue is in the audio chain).
So yeah, long story short: Go back to corded with a decent headphone amp.

Indeed. The G933 did not have a pre-amp or mix-amp, unless plugged into my PC speaker system. The G933 died after one month of use. It was replaced with the Astro A-50 headset, which I found to be a terrible headset, however it does give higher volume output due to it's own Mix-amp. For all other intensive purposes the A-50's are a horribly designed headset. Wish I could get a refund on these.

 

[TooT06]

I found the problem !! it's just the driver that manages the logitech headphones that flange volume. for unbridled must uninstalled the driver from the device driver and check the box "delete driver" from the moment windows will install a generic driver and the sound is no longer restrained. by cons have lost the opportunity to set the logitech assitant

 

[spacejunk]

I found the problem !! it's just the driver that manages the logitech headphones that flange volume. for unbridled must uninstalled the driver from the device driver and check the box "delete driver" from the moment windows will install a generic driver and the sound is no longer restrained. by cons have lost the opportunity to set the logitech assitant

Hah! That's interesting, but hardly an ideal solution. So if you want decent output you have to use windows generic driver, and not LGS... Hmm. If only the headset lasted more than a month, I could have tested it.

Thanks anyway for the info.

 

[Jennifer W]

Sounds like the headphones are simply underpowered.
My answer to "low levels" is always either "get an amp or a pre-amp" (depending on where the issue is in the audio chain).
So yeah, long story short: Go back to corded with a decent headphone amp.

Indeed. The G933 did not have a pre-amp or mix-amp, unless plugged into my PC speaker system. The G933 died after one month of use. It was replaced with the Astro A-50 headset, which I found to be a terrible headset, however it does give higher volume output due to it's own Mix-amp. For all other intensive purposes the A-50's are a horribly designed headset. Wish I could get a refund on these.

I do some music production work, so I always look at audio from that perspective. I've never been a fan of wireless anything (keyboards, mice, speakers, headphones, etc) for a few reasons. First is power, both of the signal level being output and the actual power draw of the drivers (speakers) producing the audio. With a hard wire connection you can more easily place an amp within the chain to increase the output levels, and you never have to worry about having low power or needing to charge batteries.
Second is quality. For the price of a wireless gaming headset you can actually get a set of professional headphones used for tracking and/or mixing. You can actually get surprisingly good cans for $150-$300.
Third (and last) is latency. I honestly don't know how much latency is introduced through a wireless audio connection, but I know that for gaming the latency introduced for wireless mice and keyboards can be unacceptable. I'd imagine the same can be said for wireless audio, especially considering that even wired connections can introduce latency (depending on what's in the chain and what type of processing is being done to the signal).

 

[Sam_Adoslv]

Hi guys,

You can get up to 30% more volume and more bass from these drivers with full surround.

I have the wired version of the Artemis Spectrum the G633. I just bought it, and while the sound was of excellent quality i was really disappointed with the Volume level and the bass output of the set. So i set about finding a solution. I checked many threads on the net and listed out all the solutions presented by people and logitech reps. nothing seemed to work.

But glad to say that i found the solution after some time spend and a lot of patience.

The drivers on these are capable of much more output but its the LGS that holds it back. Beats me why logitech has chosen to do this.
Knowing this, i set about finding if previous versions of LGS could help me out. I found the following FTP site and downloaded all the LGS versions since the launch of these headsets which i guess was Aug 2015.

ftp://ftp.logitech.com/pub/techsupport/gaming/

Made a restore point on the pc and started testing each version with a system restore between each driver version. And finally discoverd that the problem happened when Logitech introduced the DTS Headphone X surround feature. The version it was introduced in was LGS_8.74.80.

So the solution is simple. Uninstall the present LGS from your PC and just use any of the versions before the above mentioned LGS version (without DTS Headphone X). LGS_8.72.107 is the version i found most stable for me.

I personally did not like the Headphone X anyway so never miss this feature. It overemphasizes the mids and takes away the expansive soundstage that Dolby Digital Surround gives to the sound.

Happy troubleshooting and let me know if it worked for ya. Cheers!

 

[Vincent_Martens]

Hi guys,

You can get up to 30% more volume and more bass from these drivers with full surround.

Snip-----Made a restore point on the pc and started testing each version with a system restore between each driver version. And finally discoverd that the problem happened when Logitech introduced the DTS Headphone X surround feature. The version it was introduced in was LGS_8.74.80.

So the solution is simple. Uninstall the present LGS from your PC and just use any of the versions before the above mentioned LGS version (without DTS Headphone X). LGS_8.72.107 is the version i found most stable for me.

I personally did not like the Headphone X anyway so never miss this feature. It overemphasizes the mids and takes away the expansive soundstage that Dolby Digital Surround gives to the sound.

Happy troubleshooting and let me know if it worked for ya. Cheers!

In my case it fixed itself after installing LGS_8.72.107 then updating to the new one.. And setting it on Dolby Digital, not Headphone X, when I select that the volume goes back to low again, when I completely disable Dolby Digital the volume craps out again.

Another thing I noticed, the DD Headphone X option does make the volume just loud in some scenes from movies with bass that scares me..

 

[spacejunk]

While the driver and software configurations might make subtle improvements, as Jennifer so rightly stated: we are still ignoring the fact that without a Pre-amp to drive the speakers the USB interface will never come close to Optical/Aux through a Pre-amp device.

The A50's (that are now broken and replaced, thank god) Had much better audio output than the Artemis due to it's Mix-amp. Similarly, the Siberia 650 (my replacement for the A50's) have atrocious sound quality and output through the included USB sound card dongle. Again, I hooked them up to my Z906 and the difference was night/day.

The DB output and sound quality gain through the z906 pre-amp is roughly 300-400% improvement over the USB interface. You can't achieve this with a driver update nor software configuration.

 

[Rob_85]

I had the same problem with the volume being to low at max setting.
On the logitech forum I found the solution. I had the usb reciever plugged into the usb port in my monitor, which has an usb hub.
When I plugged it right into a usb port on my motherboard the problem was solved, I had more then enough volume to play with now, using 30-50% for normal usage, where before 100% was on the low side.

The weird thing was that I only found this solution after searching 10 other forums, like this one, and no one suggested this solution.
They also advise to use usb 2.0 instead of 3.0 if available. This stuff should be in the manual.

 

[Alexander_108]

I would like to expand on this, for purposes of helping folks with the same problem.
First of all, the rolling back of LGS software is not desirable, because your using the Microsoft driver then, and even at full volume, albeit louder than with the logitech drivers, the volume is still only barely loud enough.
I have struggled for months with this headset, considered buying a sound card or headphone amp, but like the original poster, I didn't pay US$ 270 to use this headset wireless.
It is obvious that both Logitech and microsoft is limiting the audio in some way.
So I present the ultimate solution: amping the set while maintaining wireless fuctionality.
First of all, virtual surround on this device is a gimmic and not really surround, so it works some black magic through the windows audio framework and LGS drivers to give the illusion of suround sound. Bypassing windows's communication to the device, this fix will only give stereo output, but it will significantly optimize the volume out put. (Realtek onboard or simillar required though)
1. Take the 3.5mm audio cable that came with the headset.
2. Plug one end into the speaker out on the back of your motherboard
3. Plug the other end into the purple "line in" port
4. In windows sound options, go to playback options
5. Set realtek HD audio as default audio device, not the G933
6. Go to recording devices, Right click the Realtek HD audio Line In,
7. Select properties and select the Listen tab
8. Select "Listen to this device"
9. Underneath the "Listen to this device" tick box select Logitech G933 Gaming Headset
10. Go to levels, and adjust the slider to your desired volume.

Should rip your head off, be carefull not to gain too much, to avoid destortion, perhaps play with equalizer settings, hope this helps some folk