Good afternoon,
I was wondering if anyone here would be able to help me with a problem I am having with my new computer. I built it with my son 4 months back, and up until the other day it was working beautifully.
I went to use it the other day, and I saw the internet was not available (it is an ethernet connected computer.) I closed everything, then restarted the computer, to see the same thing.
I tried the Network Troubleshooter, which told me that it did not detect any LAN, and that I would need to download the drivers and reinstall.
I suspected maybe the cable was faulty, so I switched it out with a new one, to no avail.
I downloaded the drivers on another computer, then put them to a USB key to install. It got through the installation, and I was met with an error that stated:
"network controller was not found if deep sleep mode is enabled"
So nothing was installed.
I looked in the device manager, and there isn't anything in the network adapter section (and there is no "other" section.) I scanned for hardware changes, and nothing. It's as if it were not even there. Edit: I even toggled the "Show Hidden Devices" and no dice.
I tried flashing the BIOS, but to be honest, I'm not sure if I screwed something up because it stated it wasn't compatible with my system.
I'm at a loss for what to do. Aside from buying a new mobo, is there anything that I can try?
System Specs:
Windows 10 Home Edition
Ryzen 5 2400g
GA-AB350M-DS3H
Deepcool 500W Power supply
125 GB Kingston SSD
8 GB Aegis DD4 3000 Mhz RAM
NVidia GeForce GTX 1050Ti
I was wondering if anyone here would be able to help me with a problem I am having with my new computer. I built it with my son 4 months back, and up until the other day it was working beautifully.
I went to use it the other day, and I saw the internet was not available (it is an ethernet connected computer.) I closed everything, then restarted the computer, to see the same thing.
I tried the Network Troubleshooter, which told me that it did not detect any LAN, and that I would need to download the drivers and reinstall.
I suspected maybe the cable was faulty, so I switched it out with a new one, to no avail.
I downloaded the drivers on another computer, then put them to a USB key to install. It got through the installation, and I was met with an error that stated:
"network controller was not found if deep sleep mode is enabled"
So nothing was installed.
I looked in the device manager, and there isn't anything in the network adapter section (and there is no "other" section.) I scanned for hardware changes, and nothing. It's as if it were not even there. Edit: I even toggled the "Show Hidden Devices" and no dice.
I tried flashing the BIOS, but to be honest, I'm not sure if I screwed something up because it stated it wasn't compatible with my system.
I'm at a loss for what to do. Aside from buying a new mobo, is there anything that I can try?
System Specs:
Windows 10 Home Edition
Ryzen 5 2400g
GA-AB350M-DS3H
Deepcool 500W Power supply
125 GB Kingston SSD
8 GB Aegis DD4 3000 Mhz RAM
NVidia GeForce GTX 1050Ti