game closes not crashes when unplugged charger

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Crixilian

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Aug 1, 2015
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I was hearing some musics and then playing game
when I was playing game, I left winamp and the musics folder opened

then suddently power outage, the game closes itself, not crashes no error message etc.
and so the winamp and musics folder closes too

why does it happen??

I use Windows 7 and default High Performance power plan setting
 
Hi,

Does it crash while it's also connected to its charger? Here are some troubleshooting steps that may help in solving the issue.
- First test if the laptop will still crash or shutdown without it's battery and just connected via its charger. If it will still shut down without it's battery you may need to check the temps of your laptop just to make sure it's not overheating.
- If the laptop is overheating it maybe time to clean the inside of it, make sure there are no dust and apply new thermal paste on both the CPU and GPU.
- Next is to do a clean install of the graphics card driver.
- Please refer to this link below on how to do the clean install.
- http://www.tomshardware.com/faq/id-2767677/clean-graphics-driver-install-windows.html
- Reboot your laptop after installing the latest driver then test it again.

Hopefully these steps will help. :)
 
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