Game crashes, then red screen, then PC restarts (most of the time) - HELP

xDarkGamer

Honorable
Mar 8, 2013
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10,510
I have a self built system, I'll post the specs bellow.

lately, my games (mostly BF3 and BFBC2 as I play them most) have been crashing, a few seconds later a full red screen then the PC about 10 seconds later restarts.
What could be causing this? I've tested my RAM, I've run system diagnostics, I've scanned for Mal-ware and Viruses, I've defragmented my PC, I have all the latest drivers for EVERYTHING, from there respective sites. I've made sure to remove all previous drivers of the things it tells me. (Sometimes a new driver is only adding things to an existing driver) I clean my PC often with canned air, I made sure I use a anti-static wristband and I touch my PSU before touching anything (yes the switch was off, but still plugged in) I have ample cooling and my temps don't reach very high.

This is NOT a monitor problem, do not waste my time with monitor assumptions.

Is there any free GPU diagnostic tools? I've run furMark and tress tests and they are fine. I've run diagnostics for everything par my GPU. Remember, this problem happens with all my games#
And yes, all my cables and HDMI cable and inside cables are fine, in the right place and plugged in properly. I want serious help, not have you tryed turning on and off again.
(This post may sound a little hostile, but I'm sick of everywhere giving me same cable and basic crap thats of no help, I know what I'm doing)



Specs

i5 3570k @3.4Ghz Turbo @3.7Ghz (cooled by a H100)
ASRock Z77 Extreme4 Motherboard
Corsair Vengeance 2x4GB RAM 1600
XFX 7970 Black Edition (GHz Edition) at factory overclock. Never goes over 70c under full load
Corsair 800w Gold Cert PSU (My PSU is in good working order, no power problems)

Any insight guys?

 
A bucket load, if I can even remember most of them.
Prime95
Memtest
SeaTools (that for my HDD)
the Ultimate Troubleshooter
TuneUp360
Spotmau BootSuite/PowerSuite
Advanced System Care Ultimate
Pretty much all of windows own tools you get the the admin folder
DriverMax/DriverScanner just to see if I missed any drivers (I didn't)
 
how long are you playing your games before they crash?
you have 2 hardware parts i seriously question due to user feed back and people i talk to at the stores alot of people are having bad experiences with asrock boards and xfx video cards, the xfx one i have figured out is just their terrible voltage regulation and use of not very good capacitors and poorly cooled.

asrock is sort of in a similar position, but their boards really flex and it seems like they have voltage problems too when trying to overclock or manual set stock settings for higher end parts like memory you're using on them. with using the H100 i am wondering if your voltage regulators around the cpu socket are getting enough air circulation.

what kind of case are you using and what is the cases fan set up? i want to say this sounds like an overheat issue but experience has taught me it could be hardware failure starting. i've had 1 and then another stick of ram out of 4 go bad on me that have done this, but also video cards and even a nvidia north bridge driver clash with an amd video card driver (not that the driver clash like that is your issue) it's hard to say exactly with out more testing which could lead to more hardware damage if indeed it is a cooling or memory issue.

something to try also straight from asrock tech support:
Remove the mainboard from inside computer to outside. Place the mainboard on top of the empty mainboard’s box
Clear the CMOS
Check the mainboard’s CPU socket pins should not be bent
Reseat the CPU with heatsink fan as well if socket pins are normal
Test with 1 memory module (non-ECC, un-buffered), try with another known good memory if its same issue.
Video card with 6+6 power (if applied)
Power supply with connecting 24 pins + 8 or 4 pins ATX power to the mainboard
Plug the computer case’s power switch to mainboard's front panel power header and try again
If you have any technical questions please contact us at http://www.ASRock.com/support/tsd.asp. We can assist you shortly.


Thank you

ASRock SUPPORT
Tech Support Email: user@ASRockamerica.com
 
oh also read the feed back on new egg of your video card and see if alot of this matches the problem your having, that other users are having. if it's artifacting some people have said to use the beta driver straight from AMD's site, but generally this card sounds like it was made out of the cheapest parts with the worst cooling design for such a high end card

link here: http://www.newegg.com/Product/Product.aspx?Item=N82E16814150586
 
Hey f-14

It happemns randomly, could be from 20mins of playing to hours and hours. Could not even happen all day.
My CPU under load never goes over 50c and my GPU never goes above 70c, normally goes around 63c under full load. I a modded NZXT Phantom, I have my H100 rad in the front and using the top 2 fans as exhausts. Every other fan is intake. I also have a fan blowing directly onto the area around my CPU. That link you sent me with the card review, they are have artifacting problems, I get no tear or any abnormal behavior while in the game, just the game crashes, 3 seconds later a red screen then PC restarts. When I look at the reports (it seems to act in the same way a Blue Screen would)

From my look of the motherboard and the card - the parts to me, look to be of top notch make. The ASRock board also has some of the best capacitors I've looked at.
 


Hey, I'm having the exact same problem, too. If you've solve this problem, please tell me how. I've done everything you've done so far and even got a replacement video card. I'm pretty sure the problem isn't the video card, but I'm still trying to figure what the main cause is. Please reply as soon as possible, I really need this thing fixed.
 


I am having this problem as well. I have a brand new build, AMD 8375 and a 7850gpu My processor is liquid cooled and nothing ever gets hot in my case. Yet I also get this crash!?