News Game dev adds in-game crash warning for 13th and 14th Gen Intel CPUs — link provides affected owners instructions to mitigate crashes

[Admin]

Alderon Games has incorporated a Raptor Lake-specific crash message for customers' gaming PCs. This message notifies gamers about Raptor Lake's instability problems if the game crashes.

Game dev adds in-game crash warning for 13th and 14th Gen Intel CPUs — link provides affected owners instructions to mitigate crashes : Read more

 

[hotaru251]

"all publicity is good publicity" poor poor intel....

 

[ThatMouse]

It's one thing to make a mistake, but it's another to hold back information and lie about it to your customers.

 

[The Beav]

No link to the fixes or am I blind?

 

[Ryrynz]

No link to the fixes or am I blind?

Bro, there are no "fixes" yet.. You can mitigate it through by reducing speeds and undervolting. Not sure what rock you been under but the supossed fix is out mid August.

 

[Tbonius]

He was referring to the link that the game gives you in the pop up.

 

[ThisIsMe]

Man they sure are hard up about this. Just wining and complaining with no stated effort on troubleshooting. They have released no helpful information at all. Just found a common detail and created assumptions based on correlation to blame all crashes with their game that happens on an Intel processor on this mysterious problem that is now the cause for all crashes with no further questions asked.

Would be funny if they discover all they need to do is revert back to using a version of Unreal engine before March/April and it works just fine.

 

[CelicaGT]

Man they sure are hard up about this. Just wining and complaining with no stated effort on troubleshooting. They have released no helpful information at all. Just found a common detail and created assumptions based on correlation to blame all crashes with their game that happens on an Intel processor on this mysterious problem that is now the cause for all crashes with no further questions asked.

Would be funny if they discover all they need to do is revert back to using a version of Unreal engine before March/April and it works just fine.

Imagine having ones head so far up ones.....

Intel has finally tracked down the problem making 13th- and 14th-gen CPUs crash

But microcode update can't fix CPUs that are already crashing or unstable.

arstechnica.com

 

[ThisIsMe]

Imagine having ones head so far up ones.....

Haha… I know right? Imagine…

Anyway, my comment was strictly regarding this developer that’s clearly riding the hype wave (along with everyone else who wants to blame any game crash on a single underlying problem). That doesn’t mean there isn’t a known underlying problem for some or most of the crashes. Intel has stated that they’ve found something, but they sure seem hesitant to call it a sure fix. And it clearly isn’t affecting all (100%) of Intel CPUs or you wouldn’t just be hearing/reading about it.

Links to articles simply parroting every other tech news outlet that have been reposting Intel’s statements with some pizazz thrown in aren’t an excuse for this developer’s clearly self-serving behavior.

 

[CelicaGT]

Haha… I know right? Imagine…

Anyway, my comment was strictly regarding this developer that’s clearly riding the hype wave (along with everyone else who wants to blame any game crash on a single underlying problem). That doesn’t mean there isn’t a known underlying problem for some or most of the crashes. Intel has stated that they’ve found something, but they sure seem hesitant to call it a sure fix. And it clearly isn’t affecting all (100%) of Intel CPUs or you wouldn’t just be hearing/reading about it.

Links to articles simply parroting every other tech news outlet that have been reposting Intel’s statements with some pizazz thrown in aren’t an excuse for this developer’s clearly self-serving behavior.

Fair point, this particular dev is making a lot of noise. I won't argue the point of "Any attention is good attention" but don't forget some of us have skin in the game. Myself it's borderline whatever. I didn't spend enough disposable income to be more than strongly annoyed about this. But put yourself in the shoes of those who scrimped and saved real, needed monies to purchase a system on the bleeding edge just to have this happen. It may not mean much to you or me, but to them it's a big &%$*ing deal. Be courteous please. Real people are at the other end of your frivolous comments. I say this as someone who enjoys some good internet snark.

 

[Mattzun]

Assuming they are checking that the crash is one of the errors associated with defective CPUs, the replace your CPU error message seems helpful
Most people just want to game and aren’t following tech news.

NVidia should really do the same thing for out of memory errors on 4080/4090.
They already have their blame intel web page.

 

[bit_user]

Imagine having ones head so far up ones.....

Intel has finally tracked down the problem making 13th- and 14th-gen CPUs crash

But microcode update can't fix CPUs that are already crashing or unstable.

arstechnica.com

That's already out-of-date. There's been a leaked memo that indicates Intel still isn't sure it really found the one-and-only true root cause.

https://www.tomshardware.com/pc-com...uld-be-only-one-of-the-causes-of-cpu-crashing
​

 

[Blastomonas]

Surprised that more of a big deal isn't being made of this. If this is permanently damaging cpu's, shouldn't there be a recall?

 

[Phaaze88]

If this is permanently damaging cpu's, shouldn't there be a recall?

Gotta try the least expensive options first.

 

[OneMoreUser]

No link to the fixes or am I blind?

Most likely you're not blind, but there is perhaps a cognitive problem.

The dialog box asks if the user want to be linked and asks the user a Yes/No question.

Bro, they are no "fixes" yet.. You can mitigate it through by reducing speeds and undervolting. Not sure what rock you been under but the supossed fix is out mid August.

Clearly the message box asks the user about being brought to a link, so while no fix from Intel the game dev obviously has some ideas ie. a fix for the game.

 

[CelicaGT]

That's already out-of-date. There's been a leaked memo that indicates Intel still isn't sure it really found the one-and-only true root cause.

​

https://www.tomshardware.com/pc-com...uld-be-only-one-of-the-causes-of-cpu-crashing​

​

Ya, I only linked the Ars article to legitimize the complaint. It was open in another tab so there it is. As for the never-ending saga that is Raptor Lake.....oof. I just hope Intel comes out with something more concrete, but they know that 99.9% of its consumers will never know about this. They'll only know that something is wrong with their machine and Dell/Lenovo/Asus/Acer et al will deal with it. Intel will then send monies to those entities to settle warranty claims, hoping they'll get denied or overlooked etc by said entities. I've lost all faith in most corporations, AMD's response last year to the 7000 series eruptions was surprising, and welcome.

 

[alderongames]

Matt from Alderon Games Here:

Just want to add a correction that this screenshot isn't from our game 'Path of Titans'. While we are adding a message to our game that's very similar this isn't from our game.

 

[bit_user]

Matt from Alderon Games Here:

Just want to add a correction that this screenshot isn't from our game 'Path of Titans'. While we are adding a message to our game that's very similar this isn't from our game.

Welcome! Thanks for noticing & taking the time to let us know!

@JarredWaltonGPU