Question Games Causing PC to Reboot...Can't figure it out

Toggle sidebar Toggle sidebar
A

agdodge4x4

Distinguished
May 13, 2012
45
1
18,535
My son and I recently built a gaming computer. Here is the part list I put together.

https://pcpartpicker.com/user/agdodge4x4/saved/#view=mK2HWZ

Games that cause the entire Windows 10 PC to shutdown and reboot include Fortnite, Call of Duty, Apex Legends.

We have tried removing the side of the PC, pulling it away from the wall. The graphics card fans are running under load, I have all the others set to come on when it gets warm, but my son says the video card is super hot after a crash.

I think it might be overheating but I have no way to prove that.

How do I troubleshoot this issue? It could be anything really, I just posted in the video card side here since that seems like the obvious place to start.
 
Sort by date Sort by votes
How recent are we talking about here? Might want to use HWMonitor to see what temps are like. As for your system rebooting, this only happens when the system is taxed? Might want to check and recheck all power connections from your PSU to all components. On the point about connectors, please make sure that you're not running the PCIe connectors in a daisychain.
 
Upvote 0 Downvote
Lutfij said:
How recent are we talking about here? Might want to use HWMonitor to see what temps are like. As for your system rebooting, this only happens when the system is taxed? Might want to check and recheck all power connections from your PSU to all components. On the point about connectors, please make sure that you're not running the PCIe connectors in a daisychain.
Click to expand...


Recent...Like January. I'll double check connectors. Nothing is daisy chained. The PSU has crap tons of dedicated cables to it. Even the GPU has two independent cables back to the PSU. Not a split anything. Can HWMonitor 'log' as it goes so I can catch it at crash?
 
Upvote 0 Downvote
drivinfast247 said:
Did you remove the plastic cover from the bottom of the cooler?

Enter BIOS and see what the CPU temp is.
Click to expand...

Can you be more specific about the plastic cover? Plastic cover off what cooler? It seems like I did have something I had to look up to verify if I should remove it and I did remove it, whatever it was. Perhaps that was it. If you are talking about the plastic on the CPU cooler, then yes. I did. It was removed and thermal grease applied.
 
Last edited:
Upvote 0 Downvote
Is there an app to log AND stress test the GPU? I feel like it's overheating, but I can't prove it because I have no way of logging it while we are in a game. One game crashes nearly as soon as it's opened. The other you have to play a bit. I feel like it might be software related but I can't say. It's bizarre for it to completely kick out of windows and reboot. It doesn't just crash to desktop.

Windows Memory test detected no errors.
 
Last edited:
Upvote 0 Downvote
agdodge4x4 said:
Is there an app to log AND stress test the GPU? I feel like it's overheating, but I can't prove it because I have no way of logging it while we are in a game. One game crashes nearly as soon as it's opened. The other you have to play a bit. I feel like it might be software related but I can't say. It's bizarre for it to completely kick out of windows and reboot. It doesn't just crash to desktop.

Windows Memory test detected no errors.
Click to expand...
is there any LED Indicator lights coming on such as the infamous cpu red light
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom