Games Constantly Freezing/Quit Responding

[aerialuniverse22]

My games keep crashing I've tried updating GPU & CPU drivers, My thermals are fine, I've swapped between both of my RAM sticks, reinstalled windows, and I still can figure out what the issue is anyone got any ideas?

i7 4790k 4.0 GHz with 16gb ddr3 1866 mhz
MSI R9 390 8gb video card

120gb ssd (With windows & Basic Files)
500gb hard drive(Used for games)
Windows 10 fresh install

NZXT H440 STEEL Mid Tower Case
ASUS ROG MAXIMUS VII HERO/ACU
CORSAIR RM Series RM750 Power Supply

 

[terry4536]

Freezing problems are often software related. Was the GPU just recently changed? If there are still any remnants of a Nvidia graphics card installation it can cause problems like this.

Try something like DDU to remove old drivers.

http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

 

[terry4536]

Here are some asrticles on this topic.


http://www.tomshardware.com/faq/id-2284749/completely-uninstall-amd-nvidia-gpu-drivers.html

http://www.tomshardware.com/faq/id-2032150/installing-graphics-card.html

http://www.intel.com/support/graphics/sb/CS-033915.htm

 

[terry4536]

It may also be necessary to update the motherboard BIOS and or motherboard drivers.

 

[aerialuniverse22]

Freezing problems are often software related. Was the GPU just recently changed? If there are still any remnants of a Nvidia graphics card installation it can cause problems like this.

Try something like DDU to remove old drivers.

http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

I'll give this a shot and come back to you on this, thanks for the help!

 

[terry4536]

Your welcome.

 

[aerialuniverse22]

I tried moving the games to my second drive, removed previous drivers, and updated BIOS but no luck. Any ideas?

 

[terry4536]

I would download and install the latest motherboard drivers then.

After that download and install the graphics drivers (again). Then evaluate the system performance. If it is still having problems, do a fresh install of the operating system with latest motherboard drivers installed.

If it can be fixed that should clear up any driver, dll, or IRQ problems.

 

[aerialuniverse22]

Sadly that did not fix the issue, but I didn't get an error message while playing Just Cause 3 after it crashed, if it helps any.
http://prntscr.com/jq2i5h

 

[terry4536]

The only thing else I can think of is to try a new hardware search in Windows. Perhaps it can find a driver problem.

Also try the Windows troubleshooter (slim hope there).

Did you do a fresh install of Windows after the motherboard driver update?

 

[aerialuniverse22]

I tried all of the stuff and yes I did a fresh windows install after I updated BIOS, I just can't seem to find any luck with this.

 

[aerialuniverse22]

Okay I redid all the steps but in safe mode and so far it appears to be working, hopefully it keeps working, and I'll come back to this thread in a bit.

 

[smorizio]

one issue if it still happens is the 390 that a power hungry card. under gaming load it may be pulling more power the nthe pci slot can give. if you have another test gaming card see if it locks up. if not see if you can get the video card vendor to replace the gpu with a newer gpu that uses less power.