Question Games crash new PC build please help *this is my first gaming PC"

[Fa16170619981997]

Hey guys
I'm new to the forum
Recently I built my first gaming PC
However, after a few days, I started experiencing game crashes. I play Fortnite, Valorant, and Hitman. When I play Hitman, the game crashes after some time (sometime it could be after 2 hours, sometimes 15 minutes - around those times.) I thought the problem was about hardware temperatures. So I checked the temps but the max temp was excellent. I proceeded to check the ram (I have 2 sticks of 8 GB corsair vengeance 3600mhz cl16) So I tried to drop the ram speed to 3400mhz manually (now it's 3467mhz) but the games still crash but maybe after 3 hours or so.
Any idea on how to fix the problem, please? It's my first PC and I would like to fix the issue as I want to fully enjoy my PC.
I don't what else I can do.
If you could please help me, I would really appreciate it.

Thanks in advance

for additional information: (PC parts):
GPU: Asus TUF RTX 3080 12GB OC
CPU: 12700k (stock version)
Storage: Samsung 980 pro 1TB
Cooler: Corsair h100i Elite Eapellix

 

[rgd1101]

motherboard?
brand and model of the psu?

 

[Fa16170619981997]

Motherboard is the Asus ROG STRIX b660-A
PSU: corsair RM850x

 

[rgd1101]

latest motherboard bios?

 

[Fa16170619981997]

I’m not sure actually
How do I check that?

 

[rgd1101]

boot into bios.

windows system info should have that info too

 

[Fa16170619981997]

BIOS Version: 0418 x64
Is this up to date? I’m new to this sorry

 

[Fa16170619981997]

I found a new bios version inside Armoury crate
Updating now

 

[Fa16170619981997]

Should I just test now? Any thing to do if the problem occurs again?

 

[rgd1101]

after update. turn the xmp profile on.
and yes test it again

 

[Fa16170619981997]

Will do and will reply in case something happens

 

[Fa16170619981997]

Game crashed after five minutes

 

[Fa16170619981997]

The game crashed after five minutes. Any idea what to do next?

 

[7medd]

The game crashed after five minutes. Any idea what to do next?

Try xmp off
I had a similar problem due to xmp.

 

[Fa16170619981997]

Xmp is disabled now but I put the ram speed at 3400mhz instaed of 2133, which is the default “out of the box” speed
Which one should I do?

 

[Zerk2012]

Armoury crate

I would start by uninstalling that crap program.

 

[Fa16170619981997]

How would I update the motherboard?

 

[Fa16170619981997]

Try xmp off
I had a similar problem due to xmp.

I’ve been playing for an hour so far and all is fine. Ram speed 3400mhz xmp disabled. Do you think the ram sticks are defective?

 

[rgd1101]

when you said 2 stick. did they come in 1 kit or 2 individual?

 

[Fa16170619981997]

I bought them in 1 kit
Corsair vengeance 3600mhz CL16

 

[7medd]

I’ve been playing for an hour so far and all is fine. Ram speed 3400mhz xmp disabled. Do you think the ram sticks are defective?

Try it for longer , if you are sure it only happens with XMP enabled

I had a very long struggle to troubleshoot a similar problem myself. It took me 1 PSU and 2 new sticks of ram to realise in the end it was the motherboard. It was like your case a B series motherboard with a K cpu .

These are the steps I followed it might help
https://forums.tomshardware.com/threads/hardware-software.3781839/#post-22872667

Question - What is causing the problem ?

I have been dealing with games crashing to desktop or BSOD since 3 months. It was a long story but I figured out that it was due to xmp activated.. I had this RAM kit back then https://pcpartpicker.com/product/mCHRsY/patriot-viper-steel-16-gb-2-x-8-gb-ddr4-3200-cl16-memory-pvs416g320c6k when I...

forums.tomshardware.com

 

[Fa16170619981997]

How long should I test it for? Would 3 hours be enough or should I test even longer? Wow! Could it actually be my motherboard?

 

[7medd]

How long should I test it for? Would 3 hours be enough or should I test even longer? Wow! Could it actually be my motherboard?

Try for long enough to be sure it is the XMP. enable it again to replicate the crash , than disable it and be sure it never crashes. Once you are sure it is xmp start from there. I read in my personal experience that adding voltage to ram might solve some similar problems. In my case it was the motherboad and I shared that because you config reminded me of mine not becuse I think specefically that you mobo is faulty

 

[Fa16170619981997]

Try for long enough to be sure it is the XMP. enable it again to replicate the crash , than disable it and be sure it never crashes. Once you are sure it is xmp start from there. I read in my personal experience that adding voltage to ram might solve some similar problems. In my case it was the motherboad and I shared that because you config reminded me of mine not becuse I think specefically that you mobo is faulty

I’m testing right now. When you say disable xmp, I have it disabled but the ram speed is 3400mhz instaed of xmp profile 1 which is 3600 mhz is that ok?

 

[helper800]

I’m testing right now. When you say disable xmp, I have it disabled but the ram speed is 3400mhz instaed of xmp profile 1 which is 3600 mhz is that ok?

For diagnostic purposes go into bios and load defaults, save and exit. Test. Go back into BIOS set xmp on, save and exit. Test. If you only get failures with XMP on that means only a few different things. Most likely from top to bottom.

1. The XMP profile is unstable because it was not on the motherboards list of qualified RAM kits.
2. The RAM kit is defective at XMP timings/speed/voltage.
3. The motherboard is defective.
4. The memory controller on the CPU cannot handle the XMP profile or is defective.