Question Games crash to desktop

[Miefang]

Hello,
So i have been getting serious game crashes for a day, after trying to solve the problem with drivers and some diagnostic tools i felt like i had no choice but fullly delete all my drives and reinstall windows. But that didnt solve my problem. Sometimes ill be able to play around few minutes till my game/app will just instantly close to desktop without any error message. but browsing my drives files and internet work just fine, unless i get blue screen which is also pretty common. My only lead is lots of errors logged on Event viewer, and reliability monitor.

Description
Faulting Application Path: C:\Users\Michael\Downloads\OCCT.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: OCCT.exe
Application Version: 8.2.1.99
Application Timestamp: 60a56f69
Fault Module Name: hwinfo64.dll
Fault Module Version: 7.3.0.0
Fault Module Timestamp: 6098cfee
Exception Code: c0000005
Exception Offset: 00000000001d6712
OS Version: 10.0.19043.2.0.0.256.48
Locale ID: 8192
Additional Information 1: aec7
Additional Information 2: aec7124ef5cf34565f597902c40b5d5e
Additional Information 3: 418c
Additional Information 4: 418c09f4fcb0d4f049e1f71f8c39612f

Extra information about the problem
Bucket ID: c3fdc64decc6f2e2c764f9b653fa6c5b (1685746722031692891)


OS Version: Microsoft Windows 10 Pro, 64 bit, Build 19043, Installed 20210524022021.000000+180
Processor: Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz, Intel64 Family 6 Model 158 Stepping 9, CPU Count: 8
Total Physical RAM: 16 GB
Graphics Card: NVIDIA GeForce GTX 1080
Hard Drives: C: 232 GB (128 GB Free); D: 465 GB (442 GB Free); E: 7451 GB (1767 GB Free);
Motherboard: ASUSTeK COMPUTER INC. MAXIMUS IX HERO, ver Rev 1.xx, s/n 170295906601316
System: American Megatrends Inc., ver ALASKA - 1072009, s/n System Serial Number
Antivirus: Windows Defender, Enabled and Updated

Any help is appreciated

 

[iPeekYou]

What do the blue screens tell you?

From what I've gleaned in the log, there seems to be an Access Violation Error, i.e. a program is trying to access files that are not available to it for one reason or another.

I assume this happens just as random and as frequent on a fresh Windows install? The issue could be on your hardware. Check the RAM and storage drives. You can do Memtest86 (doesn't require Windows boot) with one stick of RAM tested in each slot. The more sticks and the more slots you have, naturally, will take longer.

For storage drives, run SFC in Windows. SFC /scannow on CMD and see if errors are detected within system file. Chkdsk can also be used to detect and repair errors (if possible) elsewhere in the system. Chkdsk /r for attempting to recover data from bad sector, and chkdsk /f for just checking. Running /r implies /f is also ran, and /r takes considerably longer than /f.

 

[Miefang]

I used OCCT to test everything. all the test results are fine without crashes, till i do the power test and it has something about WHEA error detected.. Thats when i get blue screens few minutes in to the test. Last attempt gave me the SYSTEM_SERVICE_EXCEPTION but it seem like it would be different blue screen each time, like page_fault_in_nonpaged_area.

So SFC /scannow had no errors, Chkdsk also. Memtest86 also had a pass result.

I dont know if the gpu fluctuate like that could be a sign

https://imgur.com/a/tLFodPH

View: https://imgur.com/a/tLFodPH

 

[rickypicky5]

What are your CPU/GPU temperatures like while gaming?

 

[Miefang]

What are your CPU/GPU temperatures like while gaming?

To be honest my games would crash few seconds after launch so hard to tell.

 

[rickypicky5]

To be honest my games would crash few seconds after launch so hard to tell.

Download and install HWINFO and set it up to log to a file. Then run it prior to starting a game. With any luck, the log file will capture your temps.

 

[Deleted member 14196]

your PSU is probably GARBAGE is my main guess as you didn't even list it in the specs. it is one of THE most important components to ANY PC

any my statement is backed up by your prior comment with the pic from OCCT. OCCT told you already you FAILED the power test. PSU is main culprit there.

what is the make and model of the PSU. it probably can't make enough power for the graphics card.

 

[Miefang]

your PSU is probably GARBAGE is my main guess as you didn't even list it in the specs. it is one of THE most important components to ANY PC

any my statement is backed up by your prior comment with the pic from OCCT. OCCT told you already you FAILED the power test. PSU is main culprit there.

what is the make and model of the PSU. it probably can't make enough power for the graphics card.

Its CORSAIR RM Series RM650 80 PLUS GOLD Certified Full Modular Power Supply

 

[Deleted member 14196]

let's see what @jonnyguru has to say about said PSU. I am not familiar with where that model stands in the quality list. If it's good then perhaps you have GPU hardware issue

 

[jonnyguru]

I am not familiar with where that model stands in the quality list.

Surprised you're not familiar with the RM650. It's in the "tier list".

This isn't a PSU problem. PSU problems don't "crash to desktop".

 

[Miefang]

So i got hwinfo right before i got an UNEXPECTED _KERNEL_MODE_TRAP.
hwinfo

 

[rickypicky5]

So i got hwinfo right before i got an UNEXPECTED _KERNEL_MODE_TRAP.
hwinfo

From what I can see in the spreadsheet, your temperatures look ok.

 

[rickypicky5]

You might want to have a look at this