[SOLVED] Games Crashing After RAM Upgrade ?

Jan 10, 2021
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A few weeks ago I upgraded my RAM from a 16Gb kit running at 3000mHz to 32Gb of 3600mHz speed. Ever since then I've been running into an issue where, once or twice a day, a game I'm playing (I've experienced it with CS:GO, Rocket League and Escape From Tarkov) freezes for a couple of seconds before the whole game crashes. When looking at Event Viewer, the common thread I've found is that there is always an error with event ID 1000 followed by another event with the ID 1001 at the time of the crash. I have already used Windows 10's built-in memory test and it detected no problems. Other than reinstalling Windows, which I want to avoid at all costs, I am at a loss with coming up with anything else that could be the issue. My specs are an R7 3800X, the above-mentioned RAM in 2x16 sticks, an X570 motherboard from MSI which I'm not sure the exact model of and a ROG GTX 1070ti. Below are the errors I've received.



Faulting application name: csgo.exe, version: 0.0.0.0, time stamp: 0x5f85dfee
Faulting module name: KERNELBASE.dll, version: 10.0.19041.662, time stamp: 0xe6477cce
Exception code: 0xc06d007f
Fault offset: 0x0012a892
Faulting process id: 0x49c8
Faulting application start time: 0x01d6e795b6badbd5
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Counter-Strike Global Offensive\csgo.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 1cd63ca8-f93f-4c8f-900a-68aeb13c093e
Faulting package full name:
Faulting package-relative application ID:



Fault bucket 1313985751522750200, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: csgo.exe
P2: 0.0.0.0
P3: 5f85dfee
P4: KERNELBASE.dll
P5: 10.0.19041.662
P6: e6477cce
P7: c06d007f
P8: 0012a892
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2B6.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER48C.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER49D.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER49B.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4BB.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_csgo.exe_3dd69d464ba5b0121d6bf5d0807751c36a67b2cd_bd09e62f_c5639aee-6b92-46b8-a73e-41716c96fc7b

Analysis symbol:
Rechecking for solution: 0
Report Id: 1cd63ca8-f93f-4c8f-900a-68aeb13c093e
Report Status: 268435456
Hashed bucket: a6f23734e28b0e6bd23c371447702ef8
Cab Guid: 0


Faulting application name: RocketLeague.exe, version: 1.0.10897.0, time stamp: 0x5fd2d4cb
Faulting module name: RocketLeague.exe, version: 1.0.10897.0, time stamp: 0x5fd2d4cb
Exception code: 0xc0000005
Fault offset: 0x0000000000fae61b
Faulting process id: 0x4084
Faulting application start time: 0x01d6e7ca1ed70859
Faulting application path: D:\Programs\Epic Games\Fortnite\rocketleague\Binaries\Win64\RocketLeague.exe
Faulting module path: D:\Programs\Epic Games\Fortnite\rocketleague\Binaries\Win64\RocketLeague.exe
Report Id: 74843f4f-be0a-455f-8be6-be0355f73163
Faulting package full name:
Faulting package-relative application ID:


Fault bucket 1260870639443390260, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: RocketLeague.exe
P2: 1.0.10897.0
P3: 5fd2d4cb
P4: RocketLeague.exe
P5: 1.0.10897.0
P6: 5fd2d4cb
P7: c0000005
P8: 0000000000fae61b
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDD3B.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDF11.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDF22.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDF20.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDF40.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_RocketLeague.exe_ee7f37f9d690137c28ca965d72aa12dc10c54e_6a95a583_1a679301-e908-4afa-85e8-f2d05a539e43

Analysis symbol:
Rechecking for solution: 0
Report Id: 74843f4f-be0a-455f-8be6-be0355f73163
Report Status: 268435456
Hashed bucket: f9113d921725b3f6817f832a8bbe2f34
Cab Guid: 0
 
Hey there,

Are you using XMP for the ram? If so, try setting timings, voltage etc manually through bios.

Try testing the DIMMS outside of Windows with memtest86+. See if they pass. Have you tried running one DIMM at a time? That's worth a shot too.

Bios up to date? For Ryzen, they really can help with compatibility.
 
Hey there,

Are you using XMP for the ram? If so, try setting timings, voltage etc manually through bios.

Try testing the DIMMS outside of Windows with memtest86+. See if they pass. Have you tried running one DIMM at a time? That's worth a shot too.

Bios up to date? For Ryzen, they really can help with compatibility.
 
Jan 10, 2021
2
0
10
0
After manually setting my XMP timings, using memtest (finding no issues), swapping slots that the sticks populate, and flashing the latest version of my motherboard's bios, I haven't experienced anymore crashing. Thanks for the help!
 
After manually setting my XMP timings, using memtest (finding no issues), swapping slots that the sticks populate, and flashing the latest version of my motherboard's bios, I haven't experienced anymore crashing. Thanks for the help!
Ah, that's great. Hopefully it will remain that way. If you are happy with the solution, you can choose an answer as solution to close thread out.

Happy gaming :)
 

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