Question Games Don't even Load in AMD Radeon R7 M440

Jun 8, 2023
Device name DESKTOP-L999J45
Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz
Installed RAM 8.00 GB (7.87 GB usable)
Graphic Card AMD Radeon R7 M440 (4gb) (High performance)
Intel UHD 620 (low performance)

For every game i play , i have to change it to low performance in windows graphics settings to make it work

If i use the AMD everything goes black after a few seconds and the system freezes

I tried :

Resetting the computer system
Reparing corrupted files using sfc
Installing the latest drivers

When i used an older driver update it seemed to have worked but the black screens returned

And the laptop is less than 1 year old

its a HP pavilion 15


Welcome to the forums, newcomer!

For every game i play
You might want to specify which games you're taxing the laptop with and where you sourced the games from. You might want to also check and see if the BIOS for your laptop is pending updates.

Your laptop is based off of the i7-8550U, which is the 8th Generation of mobile processors. We're currently on the 13th Generation of mobile processors. If your laptop was purchased used, you might want to make sure that the laptop's venting is clean, free from dirt or debris.
Jun 8, 2023
Its mainly Minecraft( in the latest version 1.20 with 10 chunks and fancy graphics I only get 43-50 fps)

And I have no idea on how to check for BIOS update

And How can I clean the venting