Question Games freezing

[ChrisStevens]

I recently finished building a system, and I'm having a problem with games freezing. I've been playing AC Odyssey, and the game will randomly freeze. Sometimes it's for a second or two, but occasionally it's for 15-30 seconds.

I've tried everything I can think of. I've uninstalled and reinstalled the game. I've reformatted the NVME my games are on. I've even done a clean install of windows and all of my games. It still happens.

It's not a temp issue, as my GPU core temp stays around 65 c. My CPU stays under 50 c. And it's not that my system can't handle the game,

Here are my specs:

Intel 13600k (stock)
Asus ROG Strix Z790-A mother board
64GB T-Force Delta DDR43600 ram (4x16)
PowerColor Red Devil 7900XTX gpu
Corsair RM1000e PSU
ThermalTake ToughLiquid Ultra 360 AIO
3x Phanteks T30 120mm fans on aio (push)
4 x Noctua NF-A14 Chromax fans (3 front intake, 1 rear exhaust)
NZXT H7 Flow case

I cannot think of what this might be. I've done everything I can think of.

Does anyone have any suggestions?

 

[Lutfij]

Welcome to the forums, newcomer!

BIOS version for your motherboard at this moment of time? Where did you source the installer for the game? As for your drivers, when you stated uninstalling and reinstalling the game, did you DDU to remove all GPU drivers and then manually reinstalled the latest driver off of AMD's support site in an elevated command, i.e, Right click installer>Run as Administrator?

 

[neojack]

it could be :
- windows 11 shenanigans

- power supply issues (do you have another one to test ? did you bought a new PSU with your new system or did you reused the old one ?)

- ram issues : test with 2 sticks instead of one. check your motherboard's manual for the correct slots to populate with 2 sticks

- Bad Overclock : you didn't stated if you overclocked your GPU ? Is ram in XMP mode ?
i don't have a radeon this generation, but in the past, they liked a bit of undervolt to tame the temps and allow a better boost. (at least the Vega 64 / radeon 7 / 5700xt all did)

tools like OCCT, prime 95, ramtest could help identify the instability

 

[ChrisStevens]

Welcome to the forums, newcomer!

BIOS version for your motherboard at this moment of time? Where did you source the installer for the game? As for your drivers, when you stated uninstalling and reinstalling the game, did you DDU to remove all GPU drivers and then manually reinstalled the latest driver off of AMD's support site in an elevated command, i.e, Right click installer>Run as Administrator?

Game was installed voa Ubisoft connect.

When I reinstalled the game, I used DDU to remove the drivers, and then did the latest drivers from AMD's site.

Did not do elevated command

 

[ChrisStevens]

it could be :
- windows 11 shenanigans

- power supply issues (do you have another one to test ? did you bought a new PSU with your new system or did you reused the old one ?)

- ram issues : test with 2 sticks instead of one. check your motherboard's manual for the correct slots to populate with 2 sticks

- Bad Overclock : you didn't stated if you overclocked your GPU ? Is ram in XMP mode ?
i don't have a radeon this generation, but in the past, they liked a bit of undervolt to tame the temps and allow a better boost. (at least the Vega 64 / radeon 7 / 5700xt all did)

tools like OCCT, prime 95, ramtest could help identify the instability

Was a new PSU. Nothing was used from an old syste,.

Have all 4 ram slots populated.

GPU is not overclocked. Did not alter vram speeds/timing. Everything is stock except the fan curve. Did not overclock the CPU, just letting it boost manually. am using XMP for the ram

 

[jordanthore]

Not sure anymore what exactly fixed it, but I can narrow it down since I have no problems anymore even after clean installing windows and updating drivers.
Had same problems.

• make sure to update+install ALL drivers (bios,monitor, motherboard manufrac.,). I use driver easy for that, its easy and you dont forget any.
  
  
• try switching DPI and HDMI and remove any cable thats linked with another monitor
  
  
• disable AMD Freesync on your monitor settings (make sure global/gaming freesync is disabled in AMD adrenaline aswell)
  
  
• (Try if getting rid of Adrenaline helps and ,after deinstalling drivers, try older amd driver version (22.5.1 is very stable. DL from guru3d) , If I remember correctly I was very happy after that but not sure if it fixed it completly)
  Group Policy-> "Do not include drivers with Windows update".
  Deinstall all GPU drivers with DDU and download amd driver WITHOUT Adrenaline (you can select that in the dropdown. "driver only".)
  
  
• Play around some UEFI settings and google for some recommendations for gaming performance

 

[ChrisStevens]

Did not know we could download drivers without adrenalin. But how would I set a fan curve, since PowerColor does not have software for that?

 

[jordanthore]

MSI afterburner or bios

 

[ChrisStevens]

MSI afterburner or bios

Forgot about afterburner