games IRQ I/O Port and memory adress conflicts causing stutter in games when moving? Please help!

[drumatticjim]

It seems to be that when i am using the keyboard and mouse at the same time to move during any game I play (using my newly built rig) that I experience stutter / hiccups / choppiness. This happens on any graphics quality settings. I have tried different keyboard and mouse (from a clean install) and tried them in different usb ports. Tried different monitors.
All os, mobo drivers and bios, software are up to date. Tried clean installsv(on both ssd and hdd), ccleaner etc

I stumbled upon some threads on the nvidia forums which talk of IRQ conflicts. I checked my system information and I have conflicts which are as follows....

IRQ 16 Intel xeon processor e3-1200 v3/4th gen core processor pci express x16 controller - 0c01
IRQ 16 nvidia geforce gtx 980
IRQ 16 intel 9 series chipset family pci express root port 1 - 8c90
IRQ 16 intel 9 series chipset family usb enhanced host controller - 8cad

also

IRQ 19 intel 9 series chipset family pci express root port 4 - 8c96
IRQ 19 killer e2200 gigabit ethernet controller (ndis 6.30)

I also get various I/O port conflicts related to each, to motherboard resources and to direct memory access controller

To top it off there are memory address conflicts for the above and for intel 82802 firmware hub device

Can anyone shed light on this and how to fix it as I think it me be the root of my problems

Any ideas?

Many thanks guys

System specs
windows 8.1 x64
i7 4790k
MSI z97 gaming 5 mobo
corsair h100i with link software
corsair vengeance 16gb 1866 cas 9 ram
gigabyte gtx 980 windforce edition g1 gaming gpu
evga 750w g2 psu
os: samsung evo 850 120gb ssd
storage: seagate 7200rpm 2tb hdd
cd: atapi lite-on cheap ass dvd burner
x4 corsair sp120 case fans
x1 corsair af140 case fan
asus rog swift pg278q monitor
corsair k70 rgb usb keyboard
corsair h2100 usb wireless headset
Trust gxt 152 usb mouse

 

[Pinhedd]

It seems to be that when i am using the keyboard and mouse at the same time to move during any game I play (using my newly built rig) that I experience stutter / hiccups / choppiness. This happens on any graphics quality settings. I have tried different keyboard and mouse (from a clean install) and tried them in different usb ports. Tried different monitors.
All os, mobo drivers and bios, software are up to date. Tried clean installsv(on both ssd and hdd), ccleaner etc

I stumbled upon some threads on the nvidia forums which talk of IRQ conflicts. I checked my system information and I have conflicts which are as follows....

IRQ 16 Intel xeon processor e3-1200 v3/4th gen core processor pci express x16 controller - 0c01
IRQ 16 nvidia geforce gtx 980
IRQ 16 intel 9 series chipset family pci express root port 1 - 8c90
IRQ 16 intel 9 series chipset family usb enhanced host controller - 8cad

also

IRQ 19 intel 9 series chipset family pci express root port 4 - 8c96
IRQ 19 killer e2200 gigabit ethernet controller (ndis 6.30)

I also get various I/O port conflicts related to each, to motherboard resources and to direct memory access controller

To top it off there are memory address conflicts for the above and for intel 82802 firmware hub device

Can anyone shed light on this and how to fix it as I think it me be the root of my problems

Any ideas?

Many thanks guys

System specs
windows 8.1 x64
i7 4790k
MSI z97 gaming 5 mobo
corsair h100i with link software
corsair vengeance 16gb 1866 cas 9 ram
gigabyte gtx 980 windforce edition g1 gaming gpu
evga 750w g2 psu
os: samsung evo 850 120gb ssd
storage: seagate 7200rpm 2tb hdd
cd: atapi lite-on cheap ass dvd burner
x4 corsair sp120 case fans
x1 corsair af140 case fan
asus rog swift pg278q monitor
corsair k70 rgb usb keyboard
corsair h2100 usb wireless headset
Trust gxt 152 usb mouse

Without going into detail about the intricate workings of PC system bus architectures, I can tell you with confidence that many resources including IRQs and DMA channels are shared. This is perfectly normal.

What can cause problems though is poorly written driver software. Run LatencyMon to see what (if any) drivers are gobbling up tons of interrupt and DPC time.

 

[drumatticjim]

Hi, thanks I will try this in the morning, what will I be looking for and will it be fixable? Do I need to post results here?

Your speedy response was greatly appreciated

 

[Pinhedd]

Hi, thanks I will try this in the morning, what will I be looking for and will it be fixable? Do I need to post results here?

Your speedy response was greatly appreciated

The fix is usually to update the driver or revert it to a WHQL version. Sometimes, the problem is caused by conflicting software. Monitoring software products are notorious for conflicting with each other.

 

[drumatticjim]

When you say "monitoring software products" do you mean things like anti virus software? Or what other software should I look out for? Thanks for the great info I will see what latencyMon results are in the morning and post back

 

[Pinhedd]

When you say "monitoring software products" do you mean things like anti virus software? Or what other software should I look out for? Thanks for the great info I will see what latencyMon results are in the morning and post back

Antivirus products are huge offenders when it comes to crippling game performance, but since you seem to have linked it to your keyboard and mouse I suspect that it may be related to the device drivers or software accompanying those.

 

[drumatticjim]

Whats worrying is that I have tried a clean install using a basic mouse and keyboard which require no additional software and also without anti virus at the same time so I'm guessing I can probably rule those out as well :S

 

[drumatticjim]

When you say "monitoring software products" do you mean things like anti virus software? Or what other software should I look out for? Thanks for the great info I will see what latencyMon results are in the morning and post back

Antivirus products are huge offenders when it comes to crippling game performance, but since you seem to have linked it to your keyboard and mouse I suspect that it may be related to the device drivers or software accompanying those.

Whats worrying is that I have tried a clean install using a basic mouse and keyboard which require no additional software and also without anti virus at the same time so I'm guessing I can probably rule those out as well :S

 

[drumatticjim]

"Without going into detail about the intricate workings of PC system bus architectures, I can tell you with confidence that many resources including IRQs and DMA channels are shared. This is perfectly normal.

What can cause problems though is poorly written driver software. Run LatencyMon to see what (if any) drivers are gobbling up tons of interrupt and DPC time."



This advice was brilliant and something I haven't seen on lots of other threads.
I have run latencymon and played a game, I've come back out and it reads this....

"Your system seems to be having difficulty handling real-time audio and other tasks. You may experience drop outs, clicks or pops due to buffer underruns. One or more dpc routines that belong to a driver running in your system appears to be executing for too long. One problem may be related to power management, disable cpu throttling settings in control panel and bios setup. check for bios updates."

I updated bios from the msi website already (v1.9) so my question is what advice would you give now? (I'm pushing my technical knowledge now and a case of learning as I go!) Many thanks in advance!


EDIT: the latencymon said everything was fine before i started up a game. cheers

 

[drumatticjim]

Hi all, I think I am narrowing down the problem.....

I have also tried a gtx 670 in my machine and the exact same problem still persists! I was running msi afterburner with the games and noticed that the stutters coincide directly with spikes (drops and returns back up) in GPU usage / power.

Anyone have any ideas on this?

Thanks