Question Games keep crashing on an okayish laptop

Dec 5, 2023
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So I have a HP pavilion gaming 15-bc513TX laptop with : i-5 9300H processor, 16GB ram(increased from 8gb) and a GTX 1650. I think it is a pretty good pc, for context I could run witcher 3 at ultra, at around 30-40 fps most of the time. I could also play RDR2 at custom settings set to medium to high around 40 fps(minimum reaching 20 fps).

Here are the user benchmark results: https://www.userbenchmark.com/UserRun/66180398

But I have had this problem with almost every game I played that the games would just crash, and all of them would crash the same way, the game would freeze and the process either needed to be stopped through task manager manually, or windows would just close it. Most games did not give any error except for valorant, which says graphics driver has crashed.

All the games would crash even though the gpu temperatures would be around 65-80 degrees most of the time. And almost every game that crashed was at least at 40 fps so I dont understand what could cause these crashes.

I have had this problem on the laptop ever since I bought it in 2019, but I always thought that 8 gigs of ram wasn't enough so recently added a new 8 gigs stick to the empty ram slot. And I also clean my laptop vents regularly, and I have also changed the thermal paste recently.

If anyone has any clue as to what I can do to fix this, do let me know.

Thanks!
 

Lutfij

Titan
Moderator
Welcome to the forums, newcomer!

I have a HP pavilion gaming 15-bc513TX laptop
That laptop's not meant for high end'ish gaming. Entry level gaming, yes, not medium or high settings on RDR2.

Where did you source the installers for the game?

I have had this problem on the laptop ever since I bought it in 2019, but I always thought that 8 gigs of ram wasn't enough so recently added a new 8 gigs stick to the empty ram slot.
BIOS version pending on your laptop? Have you tried using DDU to remove all GPU drivers from your platform, then manually reinstalling the latest GPU driver sourced from Nvidia's support site in an elevated command?

Speaking of OS, what OS version(not edition) are you on at this moment of time? Did the laptop come with the OS preinstalled? If not, where did you source the installer for the OS?
 
Dec 5, 2023
2
0
10
Welcome to the forums, newcomer!

I have a HP pavilion gaming 15-bc513TX laptop
That laptop's not meant for high end'ish gaming. Entry level gaming, yes, not medium or high settings on RDR2.

Where did you source the installers for the game?

I have had this problem on the laptop ever since I bought it in 2019, but I always thought that 8 gigs of ram wasn't enough so recently added a new 8 gigs stick to the empty ram slot.
BIOS version pending on your laptop? Have you tried using DDU to remove all GPU drivers from your platform, then manually reinstalling the latest GPU driver sourced from Nvidia's support site in an elevated command?

Speaking of OS, what OS version(not edition) are you on at this moment of time? Did the laptop come with the OS preinstalled? If not, where did you source the installer for the OS?

Hi there!
Yes I know it is not meant for high end gaming true
But I optimize the graphics to the point where in most scenarios in most games I get at least an avg of 30 fps.
Installers are usually repacks of cracks, and some games are from original source launchers like steam, ubisoft connect and epic games.

I have updated my bios to the latest version (according to hp's driver website I am on the latest one).
And I do not know what DDU is, but I have tried uninstalling the driver using device manager and reinstalling from nvidias website too. I have updated both graphics drivers, the intel and nvidia gpus both. Could you please explain a bit more about DDU and what you mean by "elevated command"?
I am right now on a freshly installed, windows 10 22H2, and I installed it by creating a flashable drive with Windows Media Creation Tool.
Thanks!