[SOLVED] Games keeps crashing

[sleepykingq]

Amd Ryzen 3 2400g
Prime B350-e
Seagate BarraCuda 1TB3.5 inch SATA III 6 Gb/s internal hardrive
Corsair Vengeance LPX 8GB (2x4GB) DDR4 DRAM 2400MHz (PC4 19200) C16 Memory Kit.
Thermaltake TR2 500W ATX 12 V2.3 Power Supply

this is what i have and also upgraded my gpu to rx570 but my games are crashing so i have no idea whats going on

 

[nobspls]

Odds are that the motherboard is flaky like many ryzen boards. The quality control is really crappy regardless of brand. But I did have a Asus Prime B350-E that was DOA.

The second likely problem is the DDR4 has really bad quality control too, but still an order of magnitude more reliable than the ryzen motherboard from my experience. Run Memtest86 for 72 hours and see if you get errors.

 

[heshclub7]

Is the entire system shutting down? Or do games just crash and send you back to desktop?

 

[sleepykingq]

Is the entire system shutting down? Or do games just crash and send you back to desktop?

it sends me back to desktop most of the time but a few blue screen

 

[Rexer]

Are they Steam games or just company games like Epic games? Try this first. Start the game, go into settings to 'reset game' or set the game to 'default'. Steam and game companies as courtesy to gamers likes to remember your game settings which is a good thing. If for any reason you need to uninstall/reinstall your game, load it on another computer, your game settings will be there. But sometimes it remembers a crash like a game setting. 'Reset' or 'Default' will erase it. Just make sure you write down your settings as they will be gone.
Hope this helps.

 

[norcalsc]

ok when you installed your GPU, did you download the AMD Adrenalin Driver? if not you need to I suspect you are having a driver issue/conflict

 

[sleepykingq]

Are they Steam games or just company games like Epic games? Try this first. Start the game, go into settings to 'reset game' or set the game to 'default'. Steam and game companies as courtesy to gamers likes to remember your game settings which is a good thing. If for any reason you need to uninstall/reinstall your game, load it on another computer, your game settings will be there. But sometimes it remembers a crash like a game setting. 'Reset' or 'Default' will erase it. Just make sure you write down your settings as they will be gone.
Hope this helps.

steam games only

 

[sleepykingq]

ok when you installed your GPU, did you download the AMD Adrenalin Driver? if not you need to I suspect you are having a driver issue/conflict

it is currently installed 19.1.1

 

[Rexer]

What gpu card did you have before the RX 570? You may have bits and pieces of the old driver in the registry path. If that's the case, the Windows program remover (in Programs and Features> Add/Remove Programs) can't see it so it's stuck.
No worries. You will need uninstall the current AMD driver, reinstall the old gpu and driver so the uninstaller program can see it and run it. When you reinstall the old gpu program, try using the AMD uninstaller program (if you had an AMD gpu) or DDU instead of 'Windows 'Add/Remove Programs'.

For AMD
https://www.amd.com/en/support/kb/faq/gpu-601

For DDU (Display Driver Uninstaller) tool
https://www.wagnardsoft.com/

For Nvida
https://www.nvidia.com/object/IO_13955.html

Hope this helps.