Games/Movies do not recognize my higher resolution monitor

[dobe408]

Hi.

I have an ASUS X550VXK laptop. It has am NVIDIA GTX 950M, Windows 10 (64 bit), and 1366x768 resolution.

I recently got a monitor that has 1920x1080 resolution.

However, I have a few problems. Some games do not recognize my higher resolution and only allow me to play on 1366x768. In addition, Amazon video is supposed to automatically recognize my capability for a higher resolution but thinks I can only supprt up to 1366x768.

Does anyone have any ideas? Thanks!

 

[kanewolf]

Is the monitor correctly set at 1080p or is the resolution of the monitor being set to 768?

 

[dobe408]

It is set to 1080p