Games Randomly Crashing To Desktop - Need Help

youdirtywanka

Commendable
Oct 25, 2018
16
0
1,510
Hello, I have been having an issue recently where most games I play have been randomly crashing to my desktop or causing my computer to blue screen. I feel like I have tried everything to fix it, so I am coming here for outside help. Thanks in advance!

My Specs:
OS Name: Windows 10
System Type: x64-based PC
Processor: Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz, 4201 Mhz, 4 Core(s), 8 Logical Processor(s)
Installed Memory (RAM): 16.0 GB
Display Adapter: NVIDIA GeForce GTX 1070
PSU: EVGA SuperNOVA 850 G2, 80+ GOLD 850W

Usual BSOD error message:
Error: win32base.sys
Stop Code: Page faulty in nonpaged area

Games I have tested this on:
Rust = Crash to desktop or bluescreen.
Arma 3 = Crash to desktop and sometimes blue screen
Rocket League = Runs fine without any issue
Assassins Creed Odyssey = Crash to desktop or game freeze randomly.

I have tried loads of solutions from myself, friends and things I have found online with no solution and am unsure what to do at this point, so any help is appreciated.

Edit:
Someone recently posted this post, which is pretty much identical to the issue that I am also having:
http://www.tomshardware.com/answers/id-3811229/games-crash-desktop-consistently.html

Edit: I spoke to Microsoft and they recommended I replace my RAM sticks. I just ordered new RAM sticks and replaced them and it did not solve the issue.

Edit:
Event Viewer Error Logs:
https://gyazo.com/ccd3917affd6b27f4efcebb383882d36
https://gyazo.com/b189a325a08267d7f163bc8a349d2048

Event viewer logs for when the games crash. Any fixes?


Thank you!
 
start cmd.exe or powershell.exe as an admin and run

dism.exe /online /clean-image /restorehealth

it will fix cases where some malware has modified your win32base.sys file.

then do a Malwarebytes scan

other than that you would have to provide the memory dump from c:\windows\minidump directory so it can be looked at with a windows debugger.

 


Hey johnbl, Thanks for the response.

I started cmd.exe as an admin and ran the cleanup-image line you sent and this did not fix my issue.

I tested this with Arma 3 and the game still randomly closed to desktop with having it open for about 10 minutes with no error message at all.
 
put the current memory dump from c:\windows\minidump directory onto a cloud server, share the files for public access and post a link. I can take a look with the windows debugger to see why windows called the bugcheck.



 


It seems that the C:\Windows\Minidump directory is empty. I just set it to create a Small Minidump - I will send it your way the next time it blue screens.

Thanks.
 
you should also check to see if there is a kernel memory dump at c:\windows\memory.dmp file
kernel dumps contain more info on the hardware and internal error logs, various subsystems that the minidump does not save.