Question Games randomly freeze/crash

Idkwhattoputhere

Reputable
Nov 8, 2016
6
0
4,510
Specs:
Ryzen 5 3600x
Gigabyte GeForce GTX 1660 Ti Windforce OC 6gb
MSI X570 -A Pro Motherboard
2x8GB Crosair Vengence 300MHz DDR4 ram
Western Digital Blue 1TB HDD
500W Evga power supply




Every time I would play a game, there is always a possibility that is would crash or freeze my entire pc. I tried everything I could possibly think of. I have re-installed drivers, did a clean windows install, swapped motherboards, swapped cpu's, swapped ram, swapped gpu's(sent one back because I thought it was this at first), scanned the game files, uninstalled and reinstalled the games, under clocked and over clocked my cpu and gpu and nothing seems to be working. All the the crashes i'm getting say something about a direct x error or some type of device removed error. One of the games that this happens a lot in is the newest modern warfare, when the game freezes it usually freezes my entire pc. I looked at all of my temps while playing and nothing seems to be over heating at all. As of right now im kind of lost of what to do next.
 
Last edited:

Phaaze88

Titan
Ambassador
Download and run HWINFO: https://www.hwinfo.com/
Leave the 2 checkboxes unchecked and click on Save Report.
Click Summary for Clipboard and then Next.
Highlight everything that appears in the new window and post it here. Here's an example:
Can't start anything without at least knowing your PC's specs!
CPU: Intel Core i7-7820X (Skylake-X, U0/M0)
3600 MHz (36.00x100.0) @ 4499 MHz (45.00x100.0)
Motherboard: ASUS PRIME X299-DELUXE
BIOS: 3006, 02/07/2020
Chipset: Intel X299 (Kaby Lake)
Memory: 32768 MBytes @ 1799 MHz, 16-19-19-39
- 8192 MB PC28800 DDR4 SDRAM - G Skill F4-3600C16-8GVKC
- 8192 MB PC28800 DDR4 SDRAM - G Skill F4-3600C16-8GVKC
- 8192 MB PC28800 DDR4 SDRAM - G Skill F4-3600C16-8GVKC
- 8192 MB PC28800 DDR4 SDRAM - G Skill F4-3600C16-8GVKC
Graphics: GIGABYTE GTX 1080 Ti Gaming OC (GV-N108TGAMING OC-11G)
NVIDIA GeForce GTX 1080 Ti, 11264 MB GDDR5X SDRAM
Drive: Samsung SSD 860 PRO 1TB, 1000.2 GB, Serial ATA 6Gb/s @ 6Gb/s
Drive: Samsung SSD 850 EVO 1TB, 976.8 GB, Serial ATA 6Gb/s @ 6Gb/s
Drive: Samsung SSD 970 PRO 512GB, 500.1 GB, NVMe
Sound: ASUS Xonar DX
Sound: NVIDIA GP102 - High Definition Audio Controller
Network: Intel Ethernet Connection I219-V
OS: Microsoft Windows 10 Home (x64) Build 18363.720 (1909/November 2019 Update)

Please include the make and model of your power supply as well.
 

Idkwhattoputhere

Reputable
Nov 8, 2016
6
0
4,510
Computer: MSI MS-7C37
CPU: AMD Ryzen 5 3600X (Matisse, MTS-B0)
3800 MHz (38.00x100.0) @ 3725 MHz (37.25x100.0)
Motherboard: MSI X570-A PRO (MS-7C37)
BIOS: H.60, 11/06/2019
Chipset: AMD X570 (Bixby)
Memory: 16384 MBytes @ 1500 MHz, 16-17-17-35
- 8192 MB PC23900 DDR4 SDRAM - Corsair CMK16GX4M2B3000C15
- 8192 MB PC23900 DDR4 SDRAM - Corsair CMK16GX4M2B3000C15
Graphics: GIGABYTE GTX 1660 Ti WindForce2 OC (GV-N166TWF2OC-6GD)
NVIDIA GeForce GTX 1660 Ti, 6144 MB GDDR6 SDRAM
Drive: WDC WD10EZEX-22MFCA0, 976.8 GB, Serial ATA 6Gb/s @ 6Gb/s
Sound: NVIDIA TU116 - High Definition Audio Controller
Sound: AMD Starship/Matisse/Vermeer - HD Audio Controller
Network: RealTek Semiconductor RTL8168/8111 PCI-E Gigabit Ethernet NIC
OS: Microsoft Windows 10 Home Single Language (x64) Build 18363.720 (1909/November 2019 Update)
PSU: EVGA 500 W1, 800+ WHITE 500W, 3 Year Warranty, Power Supply 100-W1-0500-KR, Black