Question Games randomly freeze for 10 seconds, hardware usage dips drastically

SiggerAB

Prominent
Apr 26, 2017
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So, over the past couple of months I have had an issue with my PC.
Games randomly freeze and hardware usage drops. Both CPU and GPU load drops, RAM load stays the same.
The game freeze time can vary from 5-20 seconds, and it returns to running perfectly after the freeze until the next freeeze occurs.
Also, it usually, not always, kicks me from online games after a freeze with the message 'Unreliable connection'.
It

This happens in all sorts of games, all DirectX versions with all sorts of graphics settings.
Even in browser games from time to time.

Event Viewer says it is an 'appcrash'.

Thermals are good.
OS has been reinstalled from scratch.
Reinstalled drivers.
Updated BIOS.
Manually set RAM timing to manufacturer specs.
Swapped RAM slots.

What could be the problem? And is there a known solution to the problem?


PC-SPECS, HARDWARE AND PERIPHERALSː

CPU: AMD Ryzen 5 1600 Hex-core

GPU: GIGABYTE AORUS GTX 1070 8GB

RAM: 16GB Corsair Vengeance RGB 3000MHz

MOBO: MSI B350 TOMAHAWK ARCTIC

CASE: Phanteks Enthoo Pro M Tempered Glass Black/White

STORAGE: 1TB WD Blue 7200RPM HDD

STORAGE2: 480GB Kingston A400 SSD

BOOT: 240GB Kingston UV400 SSD

MONITOR: 24-inch ASUS VG248QE 1ms 16:9 1920x1080 @ 144Hz - DisplayPort

MONITOR2: 24-inch BenQ GL2450 5ms 16:9 1920x1080 @ 60Hz - DVI

MOUSE: Logitech G402 Hyperion Fury and Razer Deathadder Chroma - 800 DPI - 6/11 Windows

KEYBOARD: Logitech G910 Orion Spark RGB

WEBCAM: Microsoft LifeCam Cinema 720p

OS: Windows 10 Professional 64-bit
 

SiggerAB

Prominent
Apr 26, 2017
4
0
520
0
What brand and model is your PSU?
It is an EVGA 650 GQ 80+ GOLD.
I think the problem is in the Kingston A400 SSD. I found others with the same problem(after many months of researching, finally...).
I have updated the firmware, and I will now test to see if the issue persists.
I will get back in a day or two after testing.
Thanks.
 

SiggerAB

Prominent
Apr 26, 2017
4
0
520
0
It is an EVGA 650 GQ 80+ GOLD.
I think the problem is in the Kingston A400 SSD. I found others with the same problem(after many months of researching, finally...).
I have updated the firmware, and I will now test to see if the issue persists.
I will get back in a day or two after testing.
Thanks.
The firmware update worked. No more freezes for me. Video on the solution:
View: https://youtu.be/HnbcFeBy5KY
 

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