[SOLVED] Games (such as GTA V, Rainbow 6, Hitman 2) are lagging on gaming laptop after an update.

[suryalord]

Hello!
When I first got my PC (an Asus Fx505DY, around June), all games ran extremely smoothly (for example, CSGO 120 fps, GTA V 80fps) and there was never any issues concerning game crashes, lag etc. However around September time, an update was installed on my PC by Windows Update, and now games are starting to lag, and to crash, for example GTA V plays at 20fps, often dipping, R6S will crash often, even Minecraft Bedrock and Hitman 2 automatically goes to low graphics settings.

Card is a RX560x.

I have a feeling my PC is switching to the AMD Vegas embedded GPU thing, however I have no idea how I would check this.


This is my DxDiag.txt listing my specs:
------------------
System Information
------------------
Time of this report: 12/25/2019, 13:44:17
Machine name: LAPTOP-GVH6KS1H
Machine Id: {0C9A88A6-CFFF-4DA0-8CF0-C6E996696A9B}
Operating System: Windows 10 Home 64-bit (10.0, Build 18363) (18362.19h1_release.190318-1202)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK COMPUTER INC.
System Model: TUF Gaming FX505DY_FX505DY
BIOS: FX505DY.313 (type: UEFI)
Processor: AMD Ryzen 5 3550H with Radeon Vega Mobile Gfx (8 CPUs), ~2.1GHz
Memory: 8192MB RAM
Available OS Memory: 8002MB RAM
Page File: 8886MB used, 3212MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 120 DPI (125 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Supported
DirectX Database Version: 1.1.2
DxDiag Version: 10.00.18362.0387 64bit Unicode

Thank you for your time. Have a great Christmas and a New Year to all readers.

suryalord

 

[COLGeek]

Have you updated your video drivers recently? If not, you should try that first.

 

[suryalord]

I have done so

 

[COLGeek]

I have done so

Any difference in performance?

 

[suryalord]

No mate, I had new drivers installed many months ago, and I re installed it.

 

[COLGeek]

No mate, I had new drivers installed many months ago, and I re installed it.

Did you go to the AMD site and get the most current drivers and install those (not re-install previous drivers)?

https://www.amd.com/en/support/apu/...processors-radeon-vega-graphics/amd-ryzen-5-2

 

[TerryLaze]

Did you go to the AMD site and get the most current drivers and install those (not re-install previous drivers)?

https://www.amd.com/en/support/apu/...processors-radeon-vega-graphics/amd-ryzen-5-2

For a laptop you should never install the normal drivers but only use the drivers that the laptop website gives out,that's the only way to make sure that software is going to use the appropriate card.

That being said windows 10 now has graphics settings where you can manually choose which card a piece of software is going to use so double check and set the games up to use the 560x.
If this shows you your integrated graphics two times and not your 560x then you probably have a driver issue and should cleanly uninstall both GPU drivers(use ddu)and only install the one from the laptop website.
https://www.tenforums.com/tutorials/103965-set-preferred-gpu-apps-windows-10-a.html

 

[COLGeek]

For a laptop you should never install the normal drivers but only use the drivers that the laptop website gives out,that's the only way to make sure that software is going to use the appropriate card.

That being said windows 10 now has graphics settings where you can manually choose which card a piece of software is going to use so double check and set the games up to use the 560x.
If this shows you your integrated graphics two times and not your 560x then you probably have a driver issue and should cleanly uninstall both GPU drivers(use ddu)and only install the one from the laptop website.
https://www.tenforums.com/tutorials/103965-set-preferred-gpu-apps-windows-10-a.html

This is debatable. The installer will not install the drivers, typically, if they are not compatible with a particular device.

This used to be the case, more so, a few years ago. Modern rigs, less so.

 

[TerryLaze]

This is debatable. The installer will not install the drivers, typically, if they are not compatible with a particular device.

This used to be the case, more so, a few years ago. Modern rigs, less so.

Yes,that's why I explained the windows graphics settings....